Recreations Agents - Four Seasons Resort Mallorca at Formentor (Season 2027)

Four Seasons Hotels Ltd; Islas Baleares; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Training and Development

Complimentary Employee Meals

Discounts at hotel restaurants

Job summary

Four Seasons Resort Mallorca at Formentor is seeking a Recreation Agent to plan, organize, and run recreational and cultural activities for hotel guests and groups. You will promote participation, help ensure program safety, and support smooth daily operations within a luxury resort environment.

The role requires First-Aid/CPR certification, strong customer service, and the ability to work flexibly across shifts, including weekends, with comfort in English and Spanish.

Qualifications

• High school diploma or equivalent.
• Associate or bachelor’s degree in recreation/leisure (preferred).
• First-Aid/CPR trained and certified.

Responsibilities

• Plan, organize, and implement recreational activities for guests and groups.
• Promote participation and ensure safety of programs.
• Register participants and maintain attendance records and logs.
• Set up facilities, equipment, and materials for activities.
• Ensure safety rules are followed and report hazards.
• Assist with facility maintenance and administrative tasks.
• Support inclusion and accessibility for all guests.

Skills

First-Aid/CPR

Customer service

Communication

Teamwork

Leadership

English

Spanish

Swimming

Flexibility

Adaptability

Computer skills

Education

High school diploma

Associate/Bachelor in recreation (preferred)

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons' first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor - a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role

A Recreation Agent assists in planning, organizing, and implementing recreational, cultural, and hotel resort activities for individuals or groups. They help promote participation, ensure program safety, and support smooth daily operations.

What you will do

• Provide information to the public about recreational programs, schedules, and facility use.

• Assist in planning, coordinating, and supervising recreational programs and events (hiking biking, sport activities

• Register participants and maintain attendance records and activity logs.

• Set up and organize facilities, equipment, and materials for scheduled activities.

• Ensure safety rules and regulations are followed; report incidents or hazards promptly.

• Assist with facility maintenance, cleanliness, and equipment inspections.

• prepare reports, and assist with administrative tasks related to recreation services.

• Support inclusion and accessibility for all hotel guests.

What you bring

• Education: High school diploma or equivalent (PLUS if associate's or bachelor's degree in recreation, leisure studies, or a related field). Knowledge of recreational equipment, safety rules, and community programming.

• Experience: Entry-Level: 0-1 year of experience in recreation, community service, customer service, or a related field. Intermediate/Experienced: 1-3 years of experience in recreational programming, event coordination, or facility supervision. Experience working with diverse age groups (youth, adults, seniors) in a community, recreation setting and luxury hotel resort.

• Trained and certified in First-Aid, CPR, Heimlich Maneuver and rescue techniques.

• Languages: Reading, writing and oral proficiency in the English language.

• Customer service orientation and positive attitude. Outgoing personality and at ease with customers.

• Teamwork Attitude: Willingness to collaborate with coworkers to ensure smooth operations and maintain high service standards.

• Strong communication and interpersonal skills.

• Organizational and time-management skills.

• Ability to lead activities and engage participants. Demonstrated ability to lead group activities, resolve conflicts, and ensure participant safety.

• Physical Stamina: Physically active role - standing, walking, lifting equipment, and supervising activities.

• Flexibility and Adaptability: Ability to adapt to changing demands and schedules, including working during high seasons or varied shifts as required by operations.

• Basic computer skills for registration systems and reporting.

• Ability to swim.

• Criminal record certificate: As in the rest of Spain, workers must present a criminal record certificate to work with minors.

• Legal authorization to work in Spain.

Work Experience: 2 Years.

Degree: Professional /Technician.

Languages: Spanish / English.

Language Ability: High.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package.

• Excellent Training and Development opportunities.

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.

• Discounts at our hotel restaurants.

• Discounts on local services.

• Possibility of accommodation and transportation to work (at a reduced cost).

• Mental Health Support: 24/7 access to professional and confidential psychological assistance.

Schedule & Hours:

Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).

Work environment

May involve indoor and outdoor work in various weather conditions.