Receptionist

Radisson Hotel Group; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading hospitality company seeks a Receptionist in Madrid to deliver exceptional guest experiences. The ideal candidate will ensure satisfaction at every stage of the guest journey, demonstrate strong communication skills, and contribute positively to the team. This role offers competitive compensation, benefits, and opportunities for personal growth. Join a dynamic team that prioritizes creating memorable moments for guests, all while having fun at work.

Servicios

Special rates for team members and families

Individual development plan

Flexible retribution options

Formación

• Experience in a similar position is beneficial but not essential.
• Passionate about creating extraordinary service.
• Likes having fun at work.

Responsabilidades

• Deliver a warm welcome and excellent guest experience.
• Ensure all aspects of the guest journey are delivered to the highest level.
• Work proactively to ensure guest satisfaction.
• Contribute to the smooth running of the front office department.

Conocimientos

Flexibility and a positive attitude

Attention to detail

Creative problem-solving

Strong verbal communication skills

Team player

Descripción del empleo

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries.

The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Receptionist

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, friends, and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. You will benefit from a wide range of development offers supporting your learning and growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules and programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Fantastic opportunities to progress
• Flexible retribution: possibility to have health insurance, transport and nursery vouchers

The Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and we strive to deliver an experience that is beyond expectation – creating memorable moments for our guests.

• Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
• You will be our guests’ superhero, ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.
• As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Receptionist

• Flexibility and a positive, Yes I Can! attitude
• An eye for detail
• Creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Radisson Hotel Group portfolio:

Become part of the world of Moment Makers, we are looking forward to getting to know you!

"Situated in the El Barrio de las Lestras district, the Radisson Blu Hotel Madrid Prado offers a stylish retreat in the heart of the Spanish capital. In addition to its convenient location and striking exterior, each of our 54 Madrid Prado hotel rooms features a sophisticated interior design.

Our guests can enjoy a sophisticated meal at the on-site Cask Restaurant, Bar and Terrace while admiring views of the museum. Alternatively, they can stay in and order room service, relax in the indoor pool, or with a spa treatment."