Project Manager – Strategy & Operations

compramostucoche.es; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa de evaluación de coches en Madrid busca un Evaluation Quality Lead. La persona será responsable de definir y conducir la estrategia de calidad de evaluación a nivel europeo, asegurando consistencia y alineación con los objetivos de negocio. Se requiere un enfoque analítico, experiencia en consultoría y fluidez en inglés. La pasión por los coches es un plus.

Formación

• 3-5 años de experiencia en consultoría o mejora de procesos.
• Capacidad para extraer información de datos de reclamos y churn.
• Fluidez en inglés requerida; otros idiomas europeos son una ventaja.

Responsabilidades

• Definir y liderar el marco de calidad de evaluación en Europa.
• Analizar discrepancias y oportunidades de mejora en evaluaciones.
• Gestionar asociaciones y colaborar con Product, Purchasing y Operations.

Conocimientos

Habilidades analíticas

Gestión de proyectos

Toma de decisiones basada en datos

Sentido comercial

Educación

Licenciatura o Maestría en Negocios, Finanzas, Economía, Ingeniería

Descripción del empleo

Descripción del empleo

As Evaluation Quality Lead , you will define and drive the cross-market strategy to enhance the accuracy, consistency, and reliability of car evaluations across Europe. Your mission is to strengthen merchant trust, reduce claims-related costs, and continuously improve processes, tools, and partnerships to uphold the highest evaluation standards.

You will :

• Analyze performance and root causes of evaluation discrepancies and claims to identify improvement opportunities and cost drivers.
• Define and lead the evaluation quality framework across European markets, ensuring consistency, transparency, and alignment with business objectives.
• Develop and implement strategic initiatives to enhance tools, processes, and cross-market collaboration.
• Manage partnerships and coordinate cross-functional efforts with Product, Purchasing, and Operations to strengthen evaluation accuracy and operational efficiency.
• Monitor key KPIs, including evaluation accuracy, claims reduction, and merchant satisfaction , providing regular updates and actionable recommendations to management

Requisitos

We’re looking for a detail-oriented, analytical professional with strong financial and operational skills. You’ll thrive in this role if you have :

• Bachelor’s or Master’s degree in Business, Finance, Economics, Engineering, or related field.
• 3–5 years of experience in consulting or process improvement, ideally with exposure to data-driven decision-making or operational problem solving.
• Strong analytical mindset, able to extract insights from claims and churn data and translate them into clear improvement opportunities.
• Demonstrated ability to structure problems and define actionable, prioritized initiatives rather than isolated fixes.
• Excellent project management and coordination skills, capable of managing several workstreams simultaneously.
• Strong business sense, understanding both cost impact and merchant experience implications.
• Passion for cars, technology, or operational excellence is a big plus but not a requirement.
• Fluency in English required; other European languages an advantage.