Product Documentation & Content Strategist-Remotely

Sarmad; España; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A tech innovation firm in Spain is seeking a Documentation Strategist to design an intelligent documentation ecosystem. This role requires strong storytelling and UX writing skills, with a focus on enhancing user engagement through innovative documentation practices. Candidates must have experience in the investment-tech domain and a passion for automating content systems. Join us to shape the product experience significantly.

Formación

• Experience in the investment-tech domain is a MUST.
• Strategic storyteller with a strong product sense.
• Creative thinker who understands content automation.

Responsabilidades

• Design an intelligent documentation ecosystem.
• Create interactive documentation experiences.
• Collaborate with design and product teams.
• Integrate AI-assisted authoring tools.
• Develop a content intelligence dashboard.
• Create story frameworks explaining product vision.
• Partner with marketing and training teams.
• Build an evolving taxonomy and tagging system.

Conocimientos

Experience in investment-tech domain

Strategic storytelling

UX writing experience

Creative thinking

Understanding content automation

Familiarity with AI tools

Analytic skills

Descripción del empleo

transforms complex product details into impactful, intelligent narratives. This role blends documentation with storytelling, automation, and UX thinking ensuring every piece of content enhances understanding, trust, and engagement. Beyond writing, the strategist designs scalable systems and creative formats (interactive guides, in‑app help, AI‑powered content, etc.) to continuously elevate the product experience.

Key Responsibilities :

• Design an intelligent documentation ecosystem using modular, reusable content blocks that can feed into web, app, chatbot, and marketing channels automatically.
• Create interactive documentation experiences (e.g., clickable process maps, embedded demos, or simulation‑based learning).
• Collaborate with design and product teams to ensure microcopy and UX text drive user behavior, not just explain features.
• Integrate AI‑assisted authoring tools
• Develop a content intelligence dashboard that measures how documentation impacts onboarding time, feature adoption, and support volume.
• Create “story frameworks” that explain product vision, workflows, and releases in a human‑centered way not just technically.
• Partner with the marketing and training teams to convert technical documentation into client education and enablement materials.
• Build an evolving taxonomy and tagging system that supports content discovery and automation for future AI chat or self‑service support.

Requirements

• Experience in the investment‑tech domain is a MUST
• Strategic storyteller with strong product sense and UX writing experience.
• Creative thinker who understands content automation, AI tools, and analytics.
• Experience building scalable documentation systems for SaaS products.
• Understands how documentation can influence adoption, not just awareness.