Product Configurator (Claims) / Functional Analyst

Nationale-Nederlanden; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life insurance

Pension plan

Flexible working hours

Performance-based bonus

Home workspace financial aid

Descripción de la vacante

A leading insurance and financial services provider in Madrid is seeking a Product Configurator (Claims) / Functional Architect. You will design, document, and maintain finance processes to optimize claims management. The ideal candidate will have a Bachelor's degree, over 5 years of experience in process configuration, and strong communication skills. This role offers a hybrid working model, flexible hours, and various benefits including life insurance and performance-based bonuses.

Formación

• 5+ years hands-on experience in similar roles.
• Experience in business processes configuration.
• Certifications in BPM, LSS are preferable.

Responsabilidades

• Design and document finance processes and business rules.
• Own end-to-end finance processes considering customer needs.
• Negotiate new services with suppliers.

Conocimientos

Business processes configuration

Database knowledge (SQL/PL SQL Oracle)

Analytical thinking

Good communication skills

Customer focus

Educación

Bachelor’s degree or Master's in business administration or IT

Herramientas

BPM

LSS

Descripción del empleo

Product Configurator (Claims) / Functional Architect

Join to apply for the Product Configurator (Claims) / Functional Architect role at Nationale-Nederlanden

NN Digital Hub is a subsidiary company of Nationale Nederlanden Group located in Madrid, Spain. We deliver IT services and solutions for the different international Business Units from Nationale Nederlanden Group. We are looking for an experienced Product Configurator (Claims) / Functional Architect to join our team!

Purpose / Mission

The purpose of the position is to design and implement the business processes and services related to claims management with an E2E perspective, applying innovation, creativity, cost efficiency and risk control criteria to provide the best UX and meet the needs of the main stakeholders (partners, distributors, BUs, customers and internal departments). The main objective is to create processes and services that are innovative, standard, efficient, simple and of value to the client. The claims expert will work continuously with technicians, product configurator, chain manager, product manager to maintain a logical structure in our system regarding the claims process and services.

Responsibilities

• Design, document, develop, maintain, improve, and configure all finance processes and business rules with a multi-country usability perspective.
• Own end-to-end finance processes, considering the key stakeholders and customer needs.
• Negotiate new services with suppliers, establishing collaboration and service level agreements.
• Support and collaborate with other BU’s or partners.
• Design the applicable Target Operating Model in each relationship model (partners, customers, etc.) including SLAs, KRI definitions and monitoring.

Qualifications

• Bachelor’s degree, Master of Science, completed studies in business administration or IT.
• Experience in business processes configuration.
• Database knowledge (SQL/PL SQL Oracle).
• 5+ years hands‑on experience in similar roles.
• Certifications: BPM, LSS.
• Good written and verbal communication skills (English).
• Analytical thinking to translate requirements into functional and technical solutions.
• Customer focus.

Benefits

• Hybrid/remote model.
• Starting financial aid to equip home workspace.
• Allowance and telework allowance.
• Flexible working hours and two months of shortened working hours in summer.
• Life insurance and pension plan for all employees.
• Performance‑based bonus.
• Free parking lot for cars, motorbikes, electric cars with chargers, and bicycles.
• Flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, training, etc.
• Volunteer time and opportunities.
• Digital and agile methodology across teams.

Application

Please send us your CV in English language.

In Nationale‑Nederlanden we are committed to diversity. We are proud to be an inclusive organization and we offer equal opportunities, regardless of race, cultural background, gender, gender identity, religion, national origin, age, disability, marital status, and sexual orientation. One of our core values is taking care of our employees so they can give their best within a respectful environment.

Location: Leganés, Community of Madrid, Spain