Principle AI Architect

Salesforce; España; Presencial; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Salesforce is seeking an AI and Data Technical Architect to lead hands-on technical design for enterprise data and AI architectures centered on Salesforce D360 and the Agentforce platform. You will guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions.

Collaborate with Account Executives and Product teams to ensure customers realize value by designing scalable, secure integrations with hyperscalers, data lakes, and governance frameworks.

Formación

• 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.

Responsabilidades

• Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
• Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
• Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
• Develop thought leadership content-demo templates, whitepapers, enablement sessions-focused on agent lifecycle, integration strategy, and technical effectiveness.
• Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
• Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
• Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
• Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
• Build Hands-On Demos & Prototypes - Co-create quick prototypes
• Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
• Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
• Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
• Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
• Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.

Descripción del empleo

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As an AI and Data Technical Architect, you will act as a senior, hands-on technical leader and trusted advisor to our customers. You will be responsible for designing, validating, and operationalizing enterprise-grade data and AI architectures centered on Salesforce D360 and the Agentforce platform. This role sits at the intersection of data engineering, platform architecture, and applied AI, requiring you to guide customer Chief Data Officers and Enterprise Architects through emerging AI solutions. You will work side-by-side with Account Executives and Product teams to ensure customers realize the full value of the platform by designing scalable, secure solutions that integrate D360 into complex enterprise ecosystems-including hyperscalers, data lakes, and governance frameworks.

Responsibilities

• Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
• Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
• Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
• Develop thought leadership content-demo templates, whitepapers, enablement sessions-focused on agent lifecycle, integration strategy, and technical effectiveness.
• Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
• Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
• Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
• Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
• Build Hands-On Demos & Prototypes - Co-create quick prototypes (
• Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
• Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
• Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
• Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
• Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.

Required Qualifications

• Technical Pre-Sales/Consulting - 7+ years of hands-on experience designing and delivering data, analytics, and AI architectures in enterprise environments.
• External Ecosystem Knowledge - Strong un