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Principal Product Researcher

lastminute.com

Madrid

A distancia

EUR 30.000 - 50.000

Jornada completa

Hoy
Sé de los primeros/as/es en solicitar esta vacante

Descripción de la vacante

A leading travel e-commerce platform is seeking a dedicated and experienced Product/UX Researcher to drive research practices. You will be responsible for defining and scaling research processes, conducting impactful studies, embedding insights into workflows, and empowering product teams. Ideal candidates should have strong research expertise, a curious mindset, and experience in mentoring. Flexible work options are available in a diverse, international environment.

Servicios

Inclusive and friendly working atmosphere
Flexible working hours
Shorter working week (36h)
Work from anywhere options
Paid volunteering days
Travel industry discounts

Formación

  • Experience in e-commerce travel or other consumer-facing industries.
  • Ability to conduct generative and evaluative research.
  • Experience mentoring cross-functional teams.

Responsabilidades

  • Define and scale research processes across the organization.
  • Plan and conduct impactful studies to inform decisions.
  • Embed research insights into workflows.

Conocimientos

Curiosity and insight generation
Product / UX Research experience
Translating insights into actions
Fluency with AI tools
Mentoring in research methods
Advanced proficiency in English
Diversity respect
Passion for travel

Herramientas

Python
SPSS
R
Microsoft PowerPoint
Stata
Descripción del empleo
What your impact will be

Own the research practice and roadmap: Define, evolve and scale research processes activities and priorities across the organization.

Lead impactful studies: Plan, conduct, analyze and present generative and evaluative research on our most critical problem spaces, touchpoints and projects.

Embed research into workflows: Partner closely with cross-functional teams to integrate research into decision-making ensuring insights are timely, actionable and drive outcomes.

Centralize and synthesize insights: Connect data from user research, behavioral analytics and business inputs into a shared repository that informs both strategic direction and day‑to‑day decisions.

Champion the customer: Advocate for user needs and perspectives in product discussions ensuring decisions are grounded in a deep understanding of our travelers.

Shape research operations: Evolve research ops and documentation practices to increase visibility, accessibility and impact of research across the company.

Empower product teams: Train, mentor and enable product designers and product managers to conduct high-quality research independently fostering a culture of continuous discovery.

Develop scalable practices: Create playbooks, templates and tools that enable self-service research while maintaining rigor, quality and consistency.

Qualifications
  • A naturally curious mindset driven to uncover deep user insights.
  • Extensive hands‑on experience in Product / UX Research ideally within e‑commerce travel or other consumer‑facing industries.
  • Proven expertise in both generative and evaluative research with the ability to translate insights into clear, actionable outcomes.
  • Fluency with AI tools to accelerate and scale UX research while maintaining quality and rigor.
  • A pragmatic and scientific approach balancing methodological excellence with business needs and realities.
  • Experience mentoring and training cross‑functional teams in research methods; leadership in building a culture of continuous discovery is a strong plus.
  • Advanced proficiency in English (written and spoken); knowledge of French, German, Italian or Spanish is an advantage.
  • You value diversity and are respectful of cultural differences and backgrounds.
  • You love to travel and feel that this is the place for you. :)
Perks of working with us
  • An inclusive, friendly and international environment (you’ll be working with colleagues from 10 countries and over 48 nationalities).
  • Shorter working week (36h as full time) with a half working day on Fridays.
  • Flexible start and end of the working day.
  • Possibility to work from anywhere for a period of time per year defined according to local regulations.
How we learn together
  • Fri‑Yays: half a day on Friday morning with a no‑meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
  • Professional and managerial skills development: training paths, access to e‑learning platforms such as O’Reilly, Udemy, Coursera (depending on the department) and to our internal platform offering bespoke training content.
Other perks
  • 2 paid days off per year for volunteering purposes.
  • Occasional social events to foster connections among colleagues.
  • Travel industry discounts and flash exclusive staff fares.
  • We support our employees through life's significant moments with leave options (e.g. parental responsibilities, marriages, bereavements, relocations etc.) in line with local laws.
Selection process steps
  • HR interview (10‑30 minutes).
  • 1st interview (Manager): soft skills, technical knowledge.
  • Test step online or offline.
  • 2nd interview (Manager team member): Test review.
  • Only for senior roles: final meeting (30 mins) with the Director.
  • Offer extended.
  • Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview.
Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know uniqueness drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria

By submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Remote Work

Yes

Employment Type

Full‑time

Key Skills

Intelligence Community Experience, Python, SPSS, Microsoft Word, R, Regression Analysis, Windows, Stata, Microsoft PowerPoint, Research Experience, Data Modeling, Writing Skills

Experience

years

Vacancy

1

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