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A leading travel e-commerce platform is seeking a dedicated and experienced Product/UX Researcher to drive research practices. You will be responsible for defining and scaling research processes, conducting impactful studies, embedding insights into workflows, and empowering product teams. Ideal candidates should have strong research expertise, a curious mindset, and experience in mentoring. Flexible work options are available in a diverse, international environment.
Own the research practice and roadmap: Define, evolve and scale research processes activities and priorities across the organization.
Lead impactful studies: Plan, conduct, analyze and present generative and evaluative research on our most critical problem spaces, touchpoints and projects.
Embed research into workflows: Partner closely with cross-functional teams to integrate research into decision-making ensuring insights are timely, actionable and drive outcomes.
Centralize and synthesize insights: Connect data from user research, behavioral analytics and business inputs into a shared repository that informs both strategic direction and day‑to‑day decisions.
Champion the customer: Advocate for user needs and perspectives in product discussions ensuring decisions are grounded in a deep understanding of our travelers.
Shape research operations: Evolve research ops and documentation practices to increase visibility, accessibility and impact of research across the company.
Empower product teams: Train, mentor and enable product designers and product managers to conduct high-quality research independently fostering a culture of continuous discovery.
Develop scalable practices: Create playbooks, templates and tools that enable self-service research while maintaining rigor, quality and consistency.
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know uniqueness drives innovation. We want to make sure our people reflect the communities across the world we help travel.
By submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Yes
Full‑time
Intelligence Community Experience, Python, SPSS, Microsoft Word, R, Regression Analysis, Windows, Stata, Microsoft PowerPoint, Research Experience, Data Modeling, Writing Skills
years
1
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