Portuguese-Speaking Remote Support Associate (Greece)

WW Talents; Barcelona; Presencial; EUR 14.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Flight to Greece

Airport pick-up

Real estate fee coverage

Descripción de la vacante

WW Talents is hiring a Portuguese-speaking Customer Support Representative to join our international team in Greece, working remotely within Greece. You will assist customers across products, resolve inquiries, and ensure a high standard of service in a fast-paced environment.

Key benefits include a gross monthly salary of €1,050 paid over 14 months, onboarding and ongoing coaching, and a structured relocation package to Greece to support your move.

Formación

• Native or near-native Portuguese (at least C1).
• Fluent English.
• Excellent written communication skills.
• Strong computer literacy and internet navigation skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Previous customer support experience is an advantage but not required.

Responsabilidades

• Provide professional customer support via chat, call, email.
• Assist customers with account-related questions and general service inquiries.
• Troubleshoot issues and guide customers toward effective solutions.
• Handle account management requests and service-related concerns.
• Escalate complex cases when necessary while ensuring timely resolution.
• Accurately document customer interactions and case resolutions.
• Stay up to date with products, tools, and internal processes.
• Meet quality and productivity targets while delivering an exceptional customer experience.

Conocimientos

Portuguese

English

Customer support

MS Office

Herramientas

Microsoft Office

Descripción del empleo

WW Talents is hiring a Portuguese-speaking Customer Support Representative to join our international team in Greece, working remotely within Greece. You will assist customers across products, resolve inquiries, and ensure a high standard of service in a fast-paced environment.

Key benefits include a gross monthly salary of €1,050 paid over 14 months, onboarding and ongoing coaching, and a structured relocation package to Greece to support your move.