PMO & Project Strategy Manager

Omega CRM; Barcelona; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading CRM services company in Barcelona is seeking a PMO & Project Strategy Manager to oversee the profitability of multi-client CRM consulting projects. The ideal candidate will have at least 3–5 years of experience in project management and consulting, specifically with CRM solutions. This role emphasizes strategic decision-making and optimizing resources across various projects, offering a dynamic and impactful position within the organization.

Formación

• Proven experience of at least 3–5 years in a consulting or technology implementation role.
• Demonstrated experience in project management and client management.
• Experience in a multi-client PMO environment managing multiple simultaneous projects.

Responsabilidades

• Monitor and control profitability and expectations of CRM consulting projects.
• Manage PMO tracking and analyze project budget deviations.
• Collaborate with technical leadership to ensure project efficiency.

Conocimientos

Advanced Excel / Google Sheets skills

Experience with management software

CRM knowledge

Business Intelligence experience

Herramientas

Salesforce

Microsoft Dynamics 365

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a PMO & Project Strategy Manager

The PMO & Project Strategy Managercombines a solid management background with hands-on experience in consulting projects and CRM solution implementation. The ideal candidate will be responsible for overseeing the overall approach and profitability of projects. This role is key to ensuring the viability of each project by optimizing resources (commercial, operational, and technological) and supporting strategic and tactical decision-making.

Responsibilities

Project Management and PMO

• Monitor and control the profitability and expectations of multi-client CRM consulting projects, from proposal to closure and delivery.
• Manage PMO (Project Management Office) tracking, analyzing deviations between budgeted and actual project costs, and ensuring corrective and preventive measures. A hands-on approach is required.
• Coordinate with the commercial team to manage client expectations.

Planning and Budgeting

• Collaborate with the technical leadership (CTO) to ensure focus on project efficiency.
• Manage and control project budgets, ensuring optimal allocation of resources and personnel.

Operational Performance Analysis

• Work with the Operations team to focus on project contribution margin, resource utilization, and process efficiency.
• Identify areas for operational improvement and propose solutions to optimize the profitability of the project portfolio.

Support to Management and Project Leaders

• Provide advice to management and project leaders for decision-making, acting as a strategic partner and leader.
• Collaborate with the Solutions leadership to provide feasibility analysis for new projects and partnership proposals, anticipating financial and implementation risks.

Experience

• Proven experience of at least 3–5 years in a role with similar responsibilities in the consulting or technology implementation services sector.
• Demonstrated experience in project management and client management.
• Valuable : Specific experience in implementing CRM solutions (Salesforce or Microsoft Dynamics 365) or ERP in commercial areas.
• Experience in a multi-client PMO environment, with the ability to manage and report on a portfolio of simultaneous projects.

Skills

• Advanced Excel / Google Sheets skills (pivot tables, financial models).
• Experience with management software, CRM, and Business Intell