Passenger Service Agents - Fuerteventura

Jet2.com; España; Presencial; EUR 21.000; A tiempo parcial

Descripción de la vacante

A leading airline provider is looking for a Passenger Service Agent in Fuerteventura, Spain. The role involves delivering excellent customer service, greeting customers, and ensuring compliance with safety standards. The ideal candidate should be fluent in Spanish and have an intermediate level of English. This part-time position offers an annual salary of €20,282 along with 45 days of holiday and various additional perks.

Servicios

20.282 € annually (pro-rated) + additional pay for transport

45 days holiday (pro-rated)

Free uniform and paid training

Retail discounts

Discounts on flights

Recommend a Friend bonus

Formación

• Fluent in Spanish and intermediate English required.
• Ability to handle challenging situations like flight delays.
• Experience in delivering great customer service in a fast-paced environment.

Responsabilidades

• Ensure outstanding Customer Service aligning with brand values.
• Greet customers and provide efficient check-in and boarding.
• Implement company policies and ensure safety standards.

Conocimientos

Ability to work as a team

Fluent in Spanish

Intermediate / Fluent English

Flexible and positive approach

Excellent Customer Service

Descripción del empleo

Job Description :

Are you passionate about helping people and delivering outstanding service? Join our Jet2.com & Jet2Holidays team in Fuerteventura as a Passenger Service Agent

What We Offer

• 20.282.00 € annually (pro-rated) + additional pay for transport, early shifts, weekends & holidays
• This is a 20-hour (part-time) substitute contract with the potential to increase the hours depending on the operational requirements
• 45 days holiday (pro-rated)
• Free uniform , paid training, life assurance & retail discounts
• Discounts on Jet2.com & Jet2holidays flights
• Recommend a Friend bonus

What We’re Looking For

• Ability to work as a team
• Fluent in Spanish & intermediate / fluent English
• Ability to have a flexible and positive approach
• Provide Excellent Customer Service in a fast-paced environment
• Ability to liaise with challenging situations such as flight delays and disruptions

What will you do in the role?

• Create Memories - Ensuring the delivery of outstanding Customer Servicethat meets the needs of ourcustomersand promotes ourbrand values.
• Be Present - Greet our customers at the arrivals area at the start of their holiday to create a great first impression, providing a friendly and efficient check-in and boarding service for departing customers, offering helpful advice on the sales desk and being present for our customers throughout their time at the airport
• Take Responsibility - EnsuringJet2.com’spolicies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub)
• Work as One Team - Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, thirdparty providers and our Flight Deckand Cabin Crew Teams to ensure the best Customer experience

Ready to take off? Apply today!