Partner Operations Analyst

Factorial; Barcelona; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading tech company in Barcelona is seeking an Operations and Business Analytics professional. You will analyze Partner performance, design CRM workflows, and streamline operational processes. The ideal candidate has over 24 years of experience in similar roles and is fluent in English. This role offers a dynamic environment and numerous perks including health insurance and language classes.

Servicios

Health insurance

Gym membership

Breakfast and coffee

Language classes

Discounts at local cafes

Formación

• 24+ years of experience in Operations, Business Analytics or CRM Administration ideally in tech or SaaS.
• Proactive and problem-solving mindset.
• Strong analytical and data management skills.

Responsabilidades

• Analyze Partner performance & KPIs and build dashboards.
• Design & optimize CRM workflows.
• Streamline processes for acquisition and onboarding.

Conocimientos

Analytical skills

Problem-solving

Data management

Experience with HubSpot

Fluent in English

Herramientas

HubSpot CRM

Salesforce

Pipedrive

Descripción del empleo

What Youll Do

• Analyze Partner performance & KPIs: Build dashboards, reports and insights to monitor growth, revenue contribution and pipeline progress.
• Design & optimize CRM workflows (HubSpot): Structure data models, build automations and ensure our CRM supports seamless Partner operations.
• Streamline processes: Identify inefficiencies, propose solutions and implement scalable processes for acquisition, onboarding and management.
• Support daily operations: Solve tickets, troubleshoot system issues and ensure the Partner team operates smoothly.
• Drive operational projects: Collaborate with cross-functional teams to deliver initiatives that elevate the entire Partner ecosystem.

Who You Are

24 years of experience in Operations, Business Analytics or CRM Administration ideally in a tech or SaaS company.

Proactive and problem-solving mindset you don’t wait for problems to be solved; you make them disappear.

Strong analytical and data management skills you know how to translate numbers into decisions.

Hands-on experience with HubSpot CRM or similar tools (Salesforce, Pipedrive etc.) is a strong plus.

Passionate about efficiency systems and continuous improvement.

Ambitious, curious and not afraid to get your hands dirty to make things work.

Fluent in English is a must (other languages are a plus).

Why Youll Love Factorial

A dynamic environment in one of Europe’s fastest-growing tech companies.

Access to top-notch tools and the freedom to experiment and innovate.

Great company culture open, collaborative and full of smart, humble people.

Perks that make life better :

• Gympass, Alan, Health Insurance and free physiotherapist at the office.
• Save with Cobee and access your salary early with Payflow.
• Breakfast, fruit and great coffee every day.
• Language classes & exchange programs.
• Discounts at Syra Coffee and Nora Real Food.

About Factorial

Founded in 2016 Factorial is an all-in-one HR & business management platform built to help SMEs automate workflows, centralize data and make better decisions.

Today we serve thousands of companies in 60 countries with a 1,400 team across Barcelona, Brazil, Mexico and the U.S.

Ready to make an impact

If you’re hungry to learn, love solving problems and want to help scale one of the fastest-growing Partner ecosystems in Europe we love to meet you.

Apply now and help us shape the future of Factorial’s global growth.