Ops Administrative Assistant

LEVEL Airlines; Viladecans; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading airline company in Viladecans seeks an Administrative Assistant for the Operations department. The ideal candidate will manage crew communications, assist with operational tasks, and ensure smooth daily activities. Responsibilities include organizing parking cards, managing uniforms, and coordinating training facilities. Strong communication and organizational skills are essential, alongside a high school diploma. Prior experience in the airline industry is a plus. Enjoy various benefits including discounted flights and gym discounts.

Servicios

Discounted flights

Flexible benefits

Employee cafeteria & canteen

Gym discount

Formación

• Previous experience in a similar role would be a plus.
• Knowledge of the airline and tourism industry is beneficial.
• Language skills in Spanish and English at B1 level.

Responsabilidades

• Communicate with crews and respond to crew inquiries.
• Organize parking cards and manage uniforms for crews.
• Support with training facilities, assist in projects, and organize meetings.
• Check and monitor validity of crew licenses and medicals.

Conocimientos

Good oral and written communication skills

Organizational skills and attention to detail

Ability to follow instructions and adapt

Proactive attitude and willingness to learn

Adaptability and flexibility in agile work environments

Educación

Completed High School

Descripción del empleo

LEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top‑notch service and exceeding the expectations of their passengers.

Job Purpose

The Administrative Assistant of Operations department will provide support in various administrative and operational tasks within the organization, with the objective of ensuring the smooth running of daily activities. The candidate will participate in document management, internal and external customer service, and operational tasks.

Main Accountabilities and Responsibilities

• Communicate with crews and respond to crew inquiries
• Organize parking cards
• Manage uniforms for crews and pieces
• Support with training facilities and simulators
• Assist in projects
• Organize and assist in meetings
• Action daily reports
• Check and monitor validity of crew licences, medicals and other crew‑related expiry items
• Support crew on boarding process
• Draft internal communications
• Other operations‑area related tasks as assigned

Main Relationships

• Operations department
• Corporate staff
• TCP - Pilots
• Vendors

Education

Completed High School

Experience

Previous experience in a similar role would be a plus, as well as knowledge of the airline and tourism industry.

Competencies

• Good oral and written communication skills
• Organizational skills and attention to detail
• Ability to follow instructions and adapt to daily tasks efficiently
• Proactive attitude and willingness to learn
• Adaptability and flexibility in agile work environments

Languages

Spanish: B1
English: B1

Location

Viladecans-Barcelona

Our Benefits 💙💚

• Staff travel – Enjoy discounted flights only LEVEL.
• Flex Benefits – Flexible benefits available for services like meals, transport, childcare, trainings, and health insurance.
• Employee Cafeteria & Canteen – Start your day right with a delicious breakfast, grab a quick snack during breaks, or choose from a variety of enticing menu options at special prices.
• Gym Discount – Access a special discount on the gym membership. Enjoy facilities, fitness classes, consult with a professional nutritionist, and much more!