Operations Specialist- Portfolio Services- AVP

DWS Group; Madrid; Presencial; EUR 85.000 - 110.000; Jornada completa

Descripción de la vacante

DWS Group is seeking an Operations Specialist- Portfolio Services- AVP in Madrid. The role supports end-to-end Portfolio Services activities across Corporate Actions, Collateral Management and Securities Finance, as well as billing and management fees.

You will work with cross‑functional teams to ensure accurate, timely, and controlled execution in a global, matrix environment. The candidate will contribute to automation, data-driven controls, and AI-enabled process improvements while

Formación

• Bachelor’s degree or equivalent professional experience.
• Experience in financial services operations with Portfolio Services or related asset management functions.
• Strong understanding of Corporate Actions, Collateral Management, Securities Finance, Class Actions, Proxy Voting, Billing or related processes.
• Hands-on experience with event processing, reconciliations and invoice oversight is a plus.
• Experience bridging operational teams with technology and AI initiatives.

Responsabilidades

• Support end-to-end delivery of Portfolio Services processes across Corporate Actions, Collateral Management and Securities Finance, as well as Billing and Portfolio Fees.
• Manage daily BAU processes, controls and exception management across Portfolio Services.
• Collaborate with Portfolio Management, Trading, Fund Accounting, Compliance, Risk, Technology and external service providers to ensure high‑quality service delivery.
• Maintain and enhance operational control frameworks with KPI/KRI monitoring and audit readiness.
• Contribute to AI-enabled process improvements and smart workflow design within Portfolio Services.
• Translate operational pain points into automated or AI-driven solutions with Technology partners.

Conocimientos

Portfolio Services

Corporate Actions

Securities Finance

Billing

Python

Power Automate

SQL

Data analysis

Operational risk

AI awareness

Educación

Bachelor's degree or equivalent

Herramientas

Investment platforms

Collateral tools

Billing platforms

Workflow tools

Descripción del empleo

DWS Group

Operations Specialist- Portfolio Services- AVP

About DWS:

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Position Overview

Employer: DWS Group

Title: Operations Specialist- Portfolio Services- AVP

Location: Madrid

Job Code: placeholder for LinkedIn job wrapping

About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Read More About DWS And Who We Are Here.

Team / division overview

The COO Division is a key enabler for DWS and is integral to the future success of the company by delivering world-class services across a set of key functions. It covers essential Technology and Operations capabilities to deliver a platform which is efficient, scalable, resilient and agile.

As part of the DWS COO function, Portfolio Services plays a critical role in supporting the investment platform through the delivery of robust, controlled and scalable operational services across Corporate Actions, Collateral Management and Securities Finance, Class Actions and Proxy Voting, as well as Trailer Fees, Management Fees and Billing. The department partners closely with global stakeholders across Operations, Portfolio Management, Trading, Compliance, Technology and external service providers to ensure high-quality execution, strong governance and effective support for both day-to-day business operations and strategic transformation initiatives.

As part of this agenda, the successful candidate will be expected to actively contribute to automation, AI-enabled process improvement, data-driven controls and smart workflow design, while ensuring that operational risk, auditability and sound governance remain embedded in everything the team delivers.

Your Responsibilities –

• Support the end-to-end delivery of Portfolio Services processes across Corporate Actions, Collateral Management and Securities Finance, Class Actions and Proxy Voting, as well as Trailer Fees, Management Fees and Billing, ensuring timely, accurate and controlled operational execution.
• Manage and strengthen daily BAU processes, controls and exception management across Portfolio Services, including event processing, margin and collateral workflows, securities lending and repo-related activities, proxy and class action events, fee calculations, invoice verification and billing oversight.
• Partner closely with Portfolio Management, Trading, Fund Accounting, Compliance, Risk, Technology, Finance, Coverage, custodians, triparty agents, external collateral managers, data vendors and other service providers to ensure high-quality service delivery and effective resolution of operational issues.
• Maintain and enhance operational control frameworks by supporting clear process ownership, accurate documentation, KPI/KRI monitoring, incident management, control execution, audit readiness and timely escalation of potential risks.
• Contribute to the Smart Middle Office agenda by identifying opportunities to simplify and standardise Portfolio Services workflows, reduce manual intervention, improve operational transparency and embed scalable, resilient and controlled ways of working.
• Apply AI, automation, workflow tooling and data analytics to improve exception management, predictive controls, reconciliation, prioritisation, vendor oversight, operational reporting and management information across Portfolio Services.
• Translate operational pain points into practical automation or AI use cases, working with Technology, transformation partners and operational SMEs to shape solutions that are controlled, scalable, measurable and aligned to business priorities.
• Support operational readiness for market changes, regulatory developments, new products, migrations, vendor changes and platform enhancements, ensuring Portfolio Services processes remain stable, well-governed and fit for future business needs.

We are looking for:

• Bachelor’s degree or equivalent professional experience.
• 5+ years of experience in financial services operations, ideally with strong exposure to Portfolio Services, Middle Office, Investment Operations or related asset management functions.
• Strong understanding of one or more Portfolio Services disciplines, including Corporate Actions, Collateral Management, Securities Finance, Class Actions, Proxy Voting, Trailer Fees, Management Fees or Billing.
• Good knowledge of investment products, financial instruments and operational processes across the asset management value chain, including their impact on funds, portfolios, clients, counterparties and external service providers.
• Hands-on experience with operational event processing, exception management, reconciliations, fee or invoice oversight, collateral or margin workflows, proxy/class action events or securities finance-related processes would be highly beneficial.
• Proven ability to investigate complex operational issues, perform root-cause analysis, coordinate remediation and drive sustainable resolution across teams, regions and service providers.
• Comfortably operating in a global, matrix environment, communicating clearly, influencing stakeholders and building strong partnerships with Portfolio Management, Trading, Compliance, Risk, Technology, Finance, Coverage, custodians, agents, vendors and other third parties.
• Strong understanding of operational risk, controls, governance, audit readiness, regulatory obligations and the importance of robust process ownership within a controlled Operations environment.
• Experience with investment operations platforms, collateral or securities finance tools, corporate action systems, fee and billing platforms, workflow tools or similar operations technology is a plus.
• Strong analytical skillset, practical data analysis techniques and the ability to translate operational data into meaningful insights, controls and management information.
• Practical understanding of AI, automation and data analytics concepts, with the ability to identify meaningful use cases in an Operations environment and partner with Technology to deliver them responsibly.
• Experience with process automation, workflow design, digital tooling, Python, Power Automate, SQL, data visualisation tools or similar technologies would be highly beneficial.
• Ability to influence stakeholders and drive outcomes across a matrix, global organization.
• Proactive approach to identifying control gaps and improving data quality frameworks.
• Ability to bridge operational subject matter expertise with technology and AI teams, translating business requirements into pragmatic, controlled and measurable solutions.

What we’ll offer you:

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves and it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone.

DWS’ Hybrid Working model is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Each business group varies on the split between time spent in the office and at home, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people.

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.