Operations Mission Manager

Open Cosmos; Barcelona; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Open Cosmos is seeking a Mission Operations professional to own satellite mission performance and liaise with owners to align on objectives. You will monitor health across space and ground segments, coordinate incident resolution, and provide regular performance reports while collaborating with flight ops, ground systems, and data teams.

You will drive operational excellence, manage relationships with partners, and help shape ongoing mission success in a dynamic space tech environment.

Formación

• Strong customer-focused mindset aligned to customer objectives.
• Ability to translate customer goals into operational outcomes.
• Capability in project and programme management, including planning and risk mgmt.
• Strong issue management and problem-solving in cross-system environments.
• Excellent cross-team communication and stakeholder management.
• Understanding of satellite operations, including flight and ground segments.
• Knowledge of data processing systems, Earth Observation domains.
• Understanding of systems engineering principles and end-to-end interactions.
• Familiarity with Agile, Waterfall, or hybrid project approaches.
• Awareness of ECSS standards and space industry practices.
• Understanding of software systems and infrastructure supporting mission and data delivery.
• Knowledge of geospatial data and imagery service chains.

Responsabilidades

• Own the performance of assigned satellite missions, ensuring reliable data delivery across the service chain.
• Act as primary contact for satellite owners, managing relationships and mission objectives.
• Monitor mission health across space and ground segments, proactively identifying risks and issues.
• Coordinating resolution of satellite, ground segment, and data-related incidents, ensuring timely and effective outcomes.
• Providing regular reporting on mission performance, service levels, and delivery against agreed objectives.
• Ensuring alignment and coordination across flight operations, ground systems, and data platform teams.
• Managing third-party partners and subcontractors contributing to mission delivery.
• Supporting the Growth team in pre-sales activities, contributing operational insight to satellite operations proposals.
• Identifying opportunities to improve mission performance, service reliability, and operational efficiency.

Conocimientos

Stakeholder management

Satellite operations

Project and programme management

Data platforms

Customer-focused delivery

Risk management

Cross-functional coordination

Flight operations knowledge

Descripción del empleo

At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on…

Working in our Chief Technology Office (CTO)

The CTO division is where Open Cosmos technology comes to life. Covering engineering, product development, and technical innovation, the team designs, builds, and operates the satellites, systems, and platforms that make our missions possible. It’s a highly collaborative environment where ideas become real hardware, software, and data solutions that deliver impact from space.

Working in the Mission Operations Team

Working across the full mission lifecycle, the Mission Operations team is responsible for safely operating our satellites once they are in orbit. From launch and early operations through routine service and end-of-life, the team monitors spacecraft health, executes critical activities, and responds quickly to anything unexpected. Working closely with flight software, systems and engineering teams, Mission Operations plays a central role in keeping every Open Cosmos mission safe, reliable and delivering value to our customers.

What will you be doing?

You will be:

• Owning the performance of assigned satellite missions, ensuring reliable and high-quality data delivery across the full service chain
• Acting as the primary point of contact for satellite owners and promoters, managing relationships and aligning on mission objectives
• Monitoring mission health and performance across space and ground segments, proactively identifying risks and issues
• Coordinating resolution of satellite, ground segment, and data-related incidents, ensuring timely and effective outcomes
• Providing regular reporting on mission performance, service levels, and delivery against agreed objectives
• Ensuring alignment and coordination across flight operations, ground systems, and data platform teams
• Managing third-party partners and subcontractors contributing to mission delivery
• Supporting the Growth team in pre-sales activities, contributing operational insight to satellite operations proposals
• Identifying opportunities to improve mission performance, service reliability, and operational efficiency

What You’ll bring

• Strong customer-focused mindset, with the ability to align technical delivery to customer objectives
• Ability to understand and translate customer business goals into operational outcomes
• Capability in project and programme management, including planning, execution, and risk management
• Strong issue management and problem-solving skills, particularly in complex, cross-system environments
• Ability to coordinate across multiple technical teams and stakeholders with strong communication, negotiation, and stakeholder management skills
• Understanding of satellite operations, including flight segment, ground segment, and mission workflows
• Knowledge of data processing systems and platforms, particularly in Earth Observation or similar domains
• Understanding of systems engineering principles and end-to-end system interactions
• Familiarity with project management methodologies like Agile, waterfall or hybrid approaches
• Awareness of ECSS standards and space industry practices
• Understanding of software systems and infrastructure supporting mission and data delivery
• Knowledge of geospatial data and imagery service chains, including performance and quality considerations
• Accountability, taking ownership of mission performance and delivery outcomes whilst being comfortable operating in ambiguity, navigating complex and evolving mission environments with sound judgement

For this role you can be based in any of our locations.

To apply, you must have the legal right to work in your chosen location.

Why Open Cosmos?

• Work at the cutting edge of space technology with customers around the globe
• A mission-driven company making space accessible to help solve real-world challenges
• A diverse, ambitious, and supportive team

Equal opportunity employer

At Open Cosmos, we are dedicated to fostering a workplace built on respect, dignity, and belonging. As an equal opportunity employer, we actively challenge bias to ensure every candidate and employee feels truly welcome. We celebrate diversity in all its forms and are committed to maintaining an inclusive environment where everyone has the opportunity to thrive.