Operations Manager - AI Trainer

Mercor; Madrid; Remote; EUR 83,000 - 152,000; Full time

Job summary

Mercor is seeking an experienced program/operations manager fluent in Spanish to lead delivery for a team of senior domain experts training and evaluating AI agents. You will own throughput, quality, and expert performance for the Spanish (Spain) cohort across finance, consulting, law, medicine, STEM and HR.

This remote role is 40 hours per week with a defined pilot running Oct 23 to Nov 19, focusing on scalable delivery and rigorous review workflows.

Qualifications

• 5+ years delivering programs, ideally expert-data, AI training or professional services.
• Native or fluent in Spanish.
• Degree from a top-20 university in Spain.
• Experience managing distributed teams and meeting daily delivery targets.

Responsibilities

• Own throughput, quality and expert performance for the Spanish cohort.
• Coordinate delivery across finance, consulting, law, medicine, STEM and HR.
• Lead review workflows and ensure targets are met.

Skills

Delivery program management

Spanish fluency

Distributed teams management

Quality control

Education

Top-20 university in Spain

Job description

We're looking for an experienced program or operations manager who is native or fluent in Spanish to run delivery for a team of senior domain experts training and evaluating AI agents. You'll own throughput, quality and expert performance for the Spanish (Spain) cohort across finance, consulting, law, medicine, STEM and HR.

Requirements

• 5+ years running delivery programs, ideally expert-data, AI training or professional-services operations
• Native or fluent in Spanish
• Degree from a top-20 university in Spain
• Experience managing distributed teams of senior professionals, quality control and review workflows, and daily delivery targets

Details: Remote, 40 hours per week, hourly, pilot running Oct 23 to Nov 19.