Operation Manager (m/f/d)

Limehome GmbH; Comunidad Valenciana; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary in Valencia

Up to 24 paid vacation days

Discounts at Wellhub

Mental health support

Staycations in Limehomes

Drinks and snacks

Job summary

Limehome GmbH is hiring for an Operations role focused on the East region of Spain, based in Valencia. You will manage a portfolio of Limehome properties, ensuring quality, performance and smooth guest experiences across our apartments.

You’ll work with on-site teams, partners, and internal stakeholders to align regional goals with company standards and contractual obligations, driving continuous improvements and operational readiness.

Qualifications

• Bachelor’s degree in Business Administration or Hospitality Management or equivalent experience.
• Fluent in English and Spanish, both written and spoken.
• 2–3 years in operations, coordinating external partners and day-to-day tasks.

Responsibilities

• Oversee a portfolio of properties across the East region of Spain.
• Support operational management ensuring quality and performance standards.
• Monitor KPIs, guest feedback, and drive improvements.
• Coordinate on-site staff and contractors to meet SLAs.
• Liaise with landlords, suppliers, and technical providers.

Skills

Fluent English

Fluent Spanish

Operations experience

Stakeholder coordination

Education

Bachelor's degree in Business Administration

Hospitality Management

Tools

Project management software

Job description

As part of the Hospitality Operations team, you will:

How you’ll be hosting with heart:

• Oversee and maintain a portfolio of properties across the East region of Spain.

• Support the operational management of our East region portfolio, ensuring all properties meet Limehome’s quality and performance standards.

• Oversee day-to-day operations to guarantee the proper functionality of our apartments and long-term guest satisfaction.

• Monitor KPIs, quality metrics, and guest feedback to help drive continuous improvement.

• Coordinate and support on-site employees across your region, ensuring they maintain properties up to standard, handle repairs, maintenance, and improvements effectively, and comply with SLAs and Limehome standards.

• Liaise with internal and external teams (technical providers, contractors, landlords, etc.) to ensure high-quality and efficient service.

• Work closely with internal management and other stakeholders to align regional goals with company strategy and contractual obligations.

• Participate in pre-opening and go-live phases of new properties, assisting with technical readiness and operational handover.

What you need to shoot for the stars:

• You hold a Bachelor’s degree in Business Administration, Hospitality Management, or a related field — or have equivalent professional experience.

• You are fully fluent in English and Spanish, both written and spoken.

• You bring around 2–3 years of experience in operations, ideally coordinating external partners and handling the day-to-day in a dynamic environment.

• Experience in hospitality, facility management, or real estate operations is a strong plus.

• You have excellent organizational and multitasking skills and can adapt quickly to shifting priorities.

• You feel comfortable with conflict resolution and day-to-day coordination with landlords, suppliers, or demanding stakeholders.

• You’re ready to take ownership of a large and diverse region, ensuring high performance and smooth operations.

• You’re comfortable working with project management software & tools, and quick to learn new ones.

We're designed to stay because:

• Competitive Salary: Live comfortably in Valencia with a competitive salary.

• Feedback: Develop yourself through constant feedback and peer reviews.

• Oneteam: Great team spirit with regular team lunches and events.

• Everything for our limehomies: Up to 24 paid vacation days in a year, discounts at Wellhub, support with mental health (Nilo.health), staycations in one of our suite Limehomes, and many more benefits.

• Free Drinks and Snacks: We always provide fresh fruits, healthy snacks and chocolate, as well as juices and coffee.

Who we are:

Limehome is a leading tech-enabled operator in the hospitality industry offering functional, design accommodations across Europe. Using proprietary technology, Limehome delivers comfortable and convenient stays with a seamless digital guest experience for business and leisure travellers. Our vision is to be the first choice in travel for everyone, everywhere. By now, our portfolio consists of more than 10,000 apartments and hotel rooms under contract across 150 cities in 13 European countries.