Onsite Helpdesk Field Engineer (Freelance / On-Demand / Fractional Consulting)

Safeguard Global; Vigo; Presencial; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A leading global IT services provider is seeking a freelance technical support engineer for on-site assistance in Galicia, Spain. Responsibilities include providing IT infrastructure support, performing hardware installations, and troubleshooting network issues. Candidates should possess strong technical knowledge in hardware and networking, as well as good communication skills. Flexibility for ad-hoc assignments is essential, making it ideal for engineers looking for variable hours based on incoming client tickets.

Formación

• Strong technical knowledge of hardware, networking, and data center environments.
• Ability to work independently and follow instructions accurately.
• Flexibility to work in various environments and respond to tickets as needed.

Responsabilidades

• Provide on-site technical support for IT infrastructure.
• Perform hardware installation, upgrades, and routine maintenance.
• Troubleshoot network, server, and hardware issues.

Conocimientos

Technical knowledge of hardware

Networking skills

Cabling expertise

Data center experience

Good communication skills

Attention to detail

Descripción del empleo

Responsibilities

• Provide on-site technical support for IT infrastructure as and when tickets are raised.
• Perform hardware installation, replacement, upgrades, and routine maintenance.
• Handle cabling tasks including installation, termination, labeling, and testing.
• Troubleshoot and resolve network, server, and hardware issues.
• Coordinate with remote support teams for diagnostics, guidance, and task execution.
• Support data center operations such as patching, racking / stacking, and equipment configuration.

Skills & Qualifications

• Strong technical knowledge of hardware, networking, cabling, and data center environments.
• Ability to work independently and follow instructions accurately.
• Good communication and documentation skills.
• Manual dexterity and attention to detail for precise technical and cabling tasks.
• Flexibility to work in various environments and availability to respond to tickets on an as-needed basis.

Note: This is a freelance / on-demand position, ideal for engineers who can be available for ad-hoc assignments depending on ticket requirements for a certain number of hours per month depending on incoming tickets raised by client.