On-Site IT and Software Technician

Cherenkov Telescope Array Observatory(CTAO); Islas Canarias; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

CTAO-North at La Palma, Canary Islands, Spain, seeks an On-Site IT and Software Technician to maintain telescope network software and monitoring tools for LSTs, and to support on-site IT operations. You will collaborate with IKC partners and the CTAO Central Organisation to keep IT systems reliable.

The role requires an IT degree or equivalent, 2+ years in networks and IT infrastructure, and strong Python and scripting skills. Travel to the ORM site may be needed.

Formación

• It-related degree from a technical college or equivalent experience.
• Two+ years in maintenance and operation of networks, IT infrastructure, remote connections and data centres.
• Familiarity with Unix/Linux server administration and common software.
• Solid knowledge of Python and scripting languages.
• Solid networking foundation: switching, routing, VLANs, firewalls; fibre/wireless basics.
• Familiarity with databases (MySQL, MariaDB, PostgreSQL, MongoDB) is an advantage.
• Experience with federated identity concepts is a plus.
• Valid driver’s license and ability to drive manual transmission, AWD on mountain roads.
• Flexibility to work outside regular hours, including weekends and holidays.
• Strong problem-solving and communication skills in English; Spanish is an advantage.

Responsabilidades

• Maintain the telescope network software environment and monitoring tools for LSTs.
• On-site optimisation of monitoring software and operations support.
• Develop tools for telescope operation and maintenance; manage webservers.
• Update IT documentation and procedures for future operations.
• Assist with integration of MSTs and other instruments into IT infrastructure.
• Support IKC partners with on-site network and remote access questions.
• Troubleshoot problems, document resolutions, and coordinate with the tech team.
• Record issues in CTAO maintenance software and track solutions.
• Plan maintenance of IT systems after provisional telescope acceptance.

Conocimientos

Unix/Linux admin

Python

Scripting

Networking basics

Databases

Federated identity

English communication

Spanish advantage

Educación

IT degree (CFGS)

Herramientas

MySQL

MariaDB

PostgreSQL

MongoDB

Descripción del empleo

The CTAO (Cherenkov Telescope Array Observatory) will be the world’s largest and most powerful ground-based observatory for gamma-ray astronomy at very-high energies. The Observatory is in its most exciting phase of development: the construction phase. Teams around the world are working together to make the CTAO reality. And with sites and staff located in Italy, Germany, Spain and Chile, the CTAO Central Organisation, which manages the construction and operation of the Observatory, is at the very centre of these activities.

To strengthen its CTAO-North array team in La Palma, Spain, the CTAO is seeking an On-Site IT and Software Technician to work on the maintenance of the telescope network software environment and monitoring software of the Large-Sized Telescopes (LSTs), in particular during the first two years, and then to work on the maintenance and operation of the Observatory’s on-site IT network and maintain its software. The On-Site IT Technician and Software Maintainer will collaborate closely with CTAO In-Kind Contribution (IKC) partner the LST Collaboration, as well as the Central Organisation Computing Groups.

Key Responsibilities:

• Support the maintenance of the network and software environment of the telescope control and monitoring software of the LSTs.
• On-site optimisation of the monitoring software of the LSTs.
• Help in creating software tools for telescope operation and maintenance.
• Webserver administration.
• Contribute to keeping the IT documentation (manuals, checklists, etc) updated.
• Contribute to the definition of the processes and procedures for the future technical operation and maintenance of the Observatory’s IT systems.
• As the Medium-Sized Telescopes (MSTs) and other auxiliary instrumentation are added to the Observatory in the future, participate in their integration into existing IT infrastructure and network and support the issuance of relevant operations and maintenance documentation.
• Assist the IKC partners in questions of onsite network and remote access.
• Perform troubleshooting tasks, detect and diagnose any problems found, communicate with other members of the technical team, and implement the resolution.
• Use the maintenance software of CTAO to document and track technical problems and their solution.
• After provisional acceptance of the CTAO telescopes, plan and perform the maintenance of the IT systems.
• Participate in the definition of maintenance strategies to increase the efficiency and the availability of the technical systems of the Observatory.
• Strictly adhere to safety protocols and procedures to ensure the well-being of personnel and equipment.
• Support the CTAO scientific community on authentication and access issues to CTAO resources.
• Participate in the transition of the data centre from LST-1 to the CTAO Operations building.
• Participate in integration and commissioning of the IT infrastructure in the CTAO-North operations building.
• Perform maintenance of the operations building data centre and related network infrastructure.

Qualifications and Experience:

• As a minimum, IT related degree for a technical college (Ciclo Formativo de Grado Superior (CFGS) or another relevant field, or equivalent experience.
• More than two years of experience in the maintenance and operation of networks, IT infrastructure, remote connections and data centres. Experience at astronomical telescopes and instrumentation as well as on monitoring software is an advantage.
• Familiarity with Unix and Linux server administration, common computing software, and operating systems.
• Solid knowledge of python and scripting languages.
• Solid networking foundation: switching, routing, VLANs, firewalls; familiarity with fibre and wireless basics.
• Familiarity with databases and their manipulations (MySQL, MariaDB, PostgreSQL, MongoDB) is an advantage.
• Familiarity with enterprise identity and federated identity concepts is an advantage.
• Valid driver’s license, and the ability to drive manual transmission, AWD vehicles on mountain roads.
• Flexibility to work outside regular working hours, during the weekends and holidays, as required.
• Strong systematic and problem-solving skills.
• Ability to work effectively both solo and as part of a team.
• Excellent communication skills in English, both oral and written. Command of the Spanish language is an advantage.
• The role involves work in data centre and telescope environments, including lifting and handling rack-mounted equipment.

Reporting to: CTAO-North Station Manager

Workplace: CTAO-North Site including the Observatorio Roque de los Muchachos (ORM) at 2,200 m a.s.l. and in the CTAO office at sea level on the island of La Palma, located in the Canary Islands, Spain. Occasional travels may be required.

Deadline for Applications: 22 November 2026

Applications are accepted and evaluated without distinction on any grounds of gender, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, gender identity, property, birth, disability, age or sexual orientation.