Office Coordinator Retrat

The Ritz-Carlton; Tenerife; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A luxury resort in Tenerife is seeking an Office Coordinator for the Retreat. This role involves managing communications, coordinating with departments, and overseeing operations to ensure a flawless guest experience. The ideal candidate has experience in administration, strong organizational skills, and is fluent in English and Spanish. Competitive salary and opportunities for professional growth are offered.

Servicios

Competitive salary

Professional growth opportunities

Access to training programs

Discounts on dining experiences

Complimentary meals for employees

Uniform and professional laundering

Recognition programs

Participation in community initiatives

Comprehensive medical care

Formación

• Previous experience in administration or team coordination, ideally in hospitality.
• Strong ability to manage multiple tasks efficiently.
• A valid work permit for Spain.

Responsabilidades

• Manage the Retreat's email inbox effectively.
• Handle internal and guest phone communications.
• Oversee daily operational needs and identify issues.
• Coordinate with different departments for smooth operations.
• Keep records and operational documents updated.
• Anticipate needs and act as a reference point.

Conocimientos

Natural communication skills

Organizational skills

Proactive mindset

Problem-solving attitude

Solid English and Spanish

Descripción del empleo

Instantly recognizable, The Ritz‑Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish‑inspired architecture. The 462 rooms and suites, distributed between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. A culinary destination in its own right, this 5‑star resort offers world‑class restaurants ranging from light and simple cuisine to Michelin‑starred fine dining.

JOIN OUR TEAM!

To ensure every detail operates with precision and harmony, we are looking for our next Office Coordinator for the Retreat: an organized, proactive individual with a genuine passion for service.

Who are we looking for?

Someone who enjoys an operational and multifunctional role. As Office Coordinator, you will be the administrative backbone of the Retreat – making sure everything runs smoothly, from managing emails and phone calls to coordinating with different departments. If you love order, efficiency, teamwork, and anticipating needs, this position is for you.

Your responsibilities will include:

• Managing the Retreat's email inbox, responding with warmth, accuracy, and promptness.
• Handling and redirecting internal and guest phone calls and inquiries, ensuring clear and professional communication.
• Overseeing daily operational needs, identifying issues and providing agile, effective solutions.
• Coordinating closely with Retreat colleagues and other departments (Front Office, Guest Experience, Housekeeping, Engineering, F&B) to ensure a flawless guest experience.
• Organizing and optimizing the team's operational logistics: task assignment, priority follow‑up, and internal communication.
• Keeping records, databases, operational documents, and administrative materials up to date.
• Anticipating departmental and team needs, acting as a key reference point and facilitator.
• Supporting Retreat initiatives related to service quality, efficiency, and continuous improvement.

What we expect from you:

• Natural, friendly, and professional communication skills – both written and verbal.
• Previous experience in administration, team coordination, or operational roles (ideally in hospitality or service environments).
• Strong ability to prioritize, organize, and manage multiple tasks efficiently.
• Proactive mindset, problem‑solving attitude, and a passion for teamwork.
• Solid level of English and Spanish.
• A valid work permit for Spain.
• A spirit of hospitality, strong attention to detail, and a commitment to excellence.

How we inspire you:

• A competitive salary and working conditions aligned with your experience.
• Real opportunities for professional growth within Marriott International.
• Continuous training programs, including access to our internal learning university.
• The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”).
• Discounts on dining experiences within the resort and across Marriott properties globally.
• Complimentary daily meals in our employee dining area.
• Uniform and professional laundering included.
• Recognition programs, internal celebrations, and team‑building activities.
• Participation in social responsibility initiatives, positively contributing to our local community.
• Comprehensive corporate medical care.

Have we sparked your interest?

Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art.

The Ritz‑Carlton not only offers an exceptional dining experience, but also an environment where talent flourishes and every day is an opportunity to create memorable moments.

“At The Ritz‑Carlton, we believe perfection lies in the details, and every plate is an opportunity to inspire.”

Your role will be to ensure that the “Gold Standards” of The Ritz‑Carlton are delivered graciously and thoughtfully every day.

As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values.