Network Engineer - Palo Alto Specialist

OMNIACCESS; Palma; Presencial; EUR 55.000 - 90.000; Jornada completa

Descripción de la vacante

OmniAccess in Palma de Mallorca seeks a Network Engineer to design, deploy, and maintain secure, high‑performance network infrastructures across on‑premises and cloud platforms. You will manage LAN/WLAN, SD‑WAN, and security solutions, including Palo Alto ecosystems, using Panorama for centralized management.

You’ll work with clients to ensure reliability, security compliance, and efficient operation. The role requires proactive problem solving, documentation, and collaboration with the

Formación

• Design, deploy, and maintain secure, high‑performance network infrastructures across on‑premises and cloud platforms.
• Strong expertise in LAN, WLAN and Network Security technologies like Palo Alto ecosystem.
• Experience managing Palo Alto Networks environments using Panorama.
• Ability to perform proactive troubleshooting, monitoring, and documentation.

Responsabilidades

• Ensure contractual customer support SLAs are met.
• Provide professional and effective customer support in live environments.
• Design, implement, and support LAN, WLAN, SD‑WAN, and network security solutions in customer environments.
• Manage and monitor Palo Alto Networks environments using Panorama.
• Create and maintain technical and operational reports and diagrams.

Conocimientos

LAN

WLAN

Network Security

Palo Alto ecosystem

SD-WAN

Panorama

Herramientas

Panorama

Palo Alto

Descripción del empleo

Company Description?: About OmniAccess OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.??

In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.???

Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.???

With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.??

As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.??

This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.???

At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.?

About Marlink

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

Position Overview:

We are looking for a Network Engineer with strong expertise in LAN, WLAN and Network Security technologies like Palo Alto ecosystem to work directly in customer environments. You will design, deploy, and maintain secure, high-performance network infrastructures across on‑premises and cloud platforms, ensuring optimal reliability and security. This role demands a proactive problem‑solving approach, and the ability to build strong client relationships while delivering exceptional service.

Core Responsibilities:

• Ensure contractual customer support SLAs are met.
• Provide professional and effective customer support in live environments.
• Maintain clear and proactive communication with customers and internal stakeholders.
• Report network status, incidents, and risks to key stakeholders.
• Maintain accurate asset inventory and documentation.
• Create and maintain “as-built” diagrams and technical documentation.
• Follow defined processes and contribute to their continuous improvement.
• Participate in on‑call and operational rotations as required.
• Act as a positive and collaborative member of the OmniAccess team.

Role-Specific Responsibilities:

• Design, implement, and support LAN, WLAN, SD‑WAN, and network security solutions in customer environments including routers, switches, firewalls, WLAN controllers, access points, cabling, and proprietary company solutions.
• Manage and monitor Palo Alto Networks environments using Panorama centralized management platforms.
• Implement new network solutions and improve the efficiency, performance, and security of existing customer networks.
• Implement and support network monitoring and alerting systems.
• Perform advanced monitoring, troubleshooting, fault isolation, and resolution in complex network environments.
• Investigate and resolve network incidents, applying structured troubleshooting methodologies.
• Plan and execute scheduled network upgrades and firmware updates.
• Create and maintain technical and operational reports based on customer, internal, and regulatory requirements, covering network performance, availability, incidents, changes, and capacity where applicable.
• Create and maintain “as-built” diagrams/documentation, as well as process and procedure documentation.
• Automate recurring operational tasks to improve efficiency and reliability.