Multilingual Customer Service Specialist

JR Spain; Madrid; Presencial; EUR 12.000 - 24.000; A tiempo parcial

Descripción de la vacante

Una empresa internacional de bienestar busca un/a Especialista en Atención al Cliente a tiempo parcial, nativo en español, para ayudar a conectar con los clientes. Las responsabilidades incluyen realizar llamadas salientes para informar sobre promociones y recopilar retroalimentación. Se ofrece trabajo remoto, oportunidades de crecimiento dentro de la empresa y un ambiente colaborativo.

Servicios

Trabajo remoto con colaboración en equipo.

Oportunidad de crecimiento dentro de una empresa global.

Formación

• Se requiere español a nivel nativo.
• Habilidades en otros idiomas son un plus.
• Organización y responsividad en el trabajo.

Responsabilidades

• Realizar llamadas salientes para informar a los clientes sobre promociones y eventos.
• Recopilar retroalimentación y reportar hallazgos.
• Mantener registros diarios de llamadas y estados de clientes.

Conocimientos

Comunicación clara y confiada

Organización y atención al detalle

Experiencia previa en ventas o atención al cliente

Descripción del empleo

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Coral Club International is hiring: Part-time Customer Support Specialist (Native Spanish Speaker)

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location:

Remote

Employment Type:

Part-Time

Language Requirement:

Native Spanish (Spain)

Start Date:

Immediate

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries, we are committed to helping people lead healthier lifestyles through education, community, and effective natural solutions. We believe in the power of personal connection — and that’s where you come in.

About the Role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities

1. Outbound calls (Provided database):
   • Inform clients about ongoing promotions, product launches, and events.
   • Invite clients to Zoom presentations, offline meetups, and other company activities.
   • Reactivate inactive clients (those who haven’t interacted for 3+ months).
2. Feedback collection & Reporting:
   • Log interests, objections, questions, and call outcomes.
   • Share collected feedback and insights with your team leader.
3. Work with reporting tools:
   • Maintain daily logs: client status, call outcomes, and next steps.
   • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
4. Communication via Messengers:
   • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
   • Duplicate invitations and essential information across channels as needed.

What We’re Looking For

• Native-level Spanish (Spain) required.
• Other language skills are a plus.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service is a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club? Send your CV and short cover letter to [email protected]