Mission Operations/L1 Engineer [25197]

Sopra Steria; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading space consulting firm is seeking a System or Operations Engineer in Madrid, Spain. You will monitor mission-critical systems, resolve incidents, and maintain documentation. The ideal candidate has a degree in Computer Science and experience with Linux and Windows. Join us to be part of exciting international projects in the space sector.

Formación

• Minimum of 2 years of experience as System or Operations Engineer.
• Experience with Linux and Windows operating systems.
• Ability to create and manage technical documentation.

Responsabilidades

• Monitor mission-critical systems to ensure operational continuity.
• Detect, analyze, and resolve Level 1 incidents promptly.
• Log incidents and track status until resolution.

Conocimientos

System monitoring

Incident resolution

Technical documentation

Fluency in English

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

Linux

Windows

Virtualization platforms

Ticketing systems

Descripción del empleo

HE Space is a successful international space company, specialised in providing managed services and human resources to the international space sector for over 40 years.
We hire space experts all over Europe across the whole spectrum of space-related activities, from engineering to science, software development, operations, marketing, finance and administration. Our employees contribute towards a wide range of groundbreaking space programmes including Galileo and Copernicus, ExoMars, Iris2, ESA BASS, ESA GSPT, LISA Pathfinder, Euclid, the Ariane and Vega launchers as well as the International Space Station.
HE Space has joined forces with CS Group and Sopra Steria to lead the engineering and digital space market in Europe and to provide highly skilled consulting.
We are passionate about people and invest in you to support the development of the European space industry.

Job Description

As part of the team to support services for the European GNSS Service Centre (GSC) of the Galileo system you will have the following responsibilities:

• Monitor mission-critical systems and services to ensure operational continuity;
• Detect, analyze, and resolve Level 1 incidents promptly;
• Escalate complex issues to higher-level support teams when necessary;
• Execute routine operational procedures and checklists;
• Maintain system availability and performance across Linux and Windows environments;
• Support virtualization platforms and containerized applications;
• Perform basic troubleshooting of network equipment and connectivity issues;
• Ensure proper functioning of monitoring and analysis tools;
• Log incidents and service requests in ticketing systems;
• Track and update incident status until resolution;
• Create and maintain accurate technical documentation for operational processes.

Qualifications

You will have the following qualifications and relevant experience:

• Bachelor’s degreein Computer science, Telecommunications engineering, or a related technical field;
• Minimum of 2 years ofexperience as System or Operations Engineer;
• Experience with Linux and Windows operating systems;
• Virtualization platforms and container technologies;
• Familiarity with Monitorization and analysis tools;
• Familiarity Network equipment;
• Ticketing systems and incident tracking tools;
• Holding a Personal Security Clearance (PSC)
• Ability to create and manage technical documentation;
• Experience or familiarity with satellite technologies or satellite navigation;
• Fluency in English is mandatory; knowledge of another European language is an advantage.

Additional Information

This job is located in Madrid, Spain. If you think you have what it takes for this job, please send your CV (in English and in Word or PDF) by clicking on the button “Apply for this job” quoting job SP-HP-25197. An exciting and dynamic international working environment awaits you! Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles. Last apply date: 26/11/2027!