Military A/C - Service Bulletin Leader

Airbus Defence and Space; Sevilla; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Life insurance

Health insurance

Employee stock options

Retirement plan

Job summary

Airbus Defence and Space SAU in Seville is seeking a Services Bulletin Leader to own end-to-end SB release on time, cost, and quality. You will coordinate with Design Office, Airworthiness, and Front Office to resolve in-service issues and support customer MROs with SB implementation.

The role offers hybrid work flexibility, travel as needed, and a path to develop within a multinational aerospace environment.

Qualifications

• At least 3 years of experience in Customer Services/Design Office/Manufacturing Engineering/MAP.
• Experience in the A400M and/or C295 would be desired.
• Experience in Services Bulletins would be a plus.
• Engineering Degree or equivalent
• Ability to manage conflicts proactively.
• International business experience.

Responsibilities

• Subcontractor deliverables follow up for the SB under its responsibility.
• Agreement with all appropriate Organizations on a specific corrective action plan for each significant in-service technical issue.
• Assess specific difficulties with each technical issue's agreed action plan and propose alternative actions if necessary.
• Interface with the Design Office requiring support and agreeing with them, as required, technical solutions.
• Airworthiness Office coordinating with them actions when safety is involved.
• Control and coordination of assigned SB Incidences & Technical Queries answers to customers with Front Office support.
• Supporting customers/MRO organizations for questions related to issued Service Bulletins.
• Supporting customers/MRO organizations for the implementation of the SBs.

Skills

Customer Services

Design Office

Manufacturing Engineering

MAP

English & Spanish negotiation

Education

Engineering Degree or equivalent

Job description

Description of the job: A vacancy for a Services Bulletin Leader has arisen within Airbus Defence & Space in Seville related to C295 and A400M platforms. The successful candidate will join the CUSTOMER SERVICES ENGINEERING SUPPORT Department.

The Service Bulletin (SB) is the official document used to provide operators with the technical data governing the embodiment of approved modifications or the accomplishment instructions of inspections to be performed on in‑service aircraft.

The jobholder is responsible, as part of the process, to provide timely, and with appropriate quality the Service Bulletins (SB) that allow customer to modify/upgrade its product, contributing to fulfil Airworthiness and Safety requirements, customer satisfaction, customer needs and meet contractual operational commitments.

Service Bulletin leader has the end to end Accountability for SB on Time, on Cost & on Quality Release for the SBs under its responsibility.

Tasks & accountabilities

• Subcontractor deliverables follow up for the SB under its responsibility
• Agreement with all appropriate Organizations on a specific corrective action plan for each significant in-service technical issue.
• Assess specific difficulties with each technical issue's agreed action plan and propose alternative actions if necessary.
• Interface with the Design Office requiring support and agreeing with them, as required, technical solutions.
• Airworthiness Office coordinating with them actions when safety is involved.
• Control and coordination of assigned SB Incidences & Technical Queries answers to customers with Front Office support.
• Supporting customers/MRO organizations for questions related to issued Service Bulletins.
• Supporting customers/MRO organizations for the implementation of the SBs

This role will involve some travel for business and as such you must be able to travel accordingly.

Required Skills

At least 3 years of experience in Customer Services/Design Office/Manufacturing Engineering/MAP

Experience in the A400M and/or C295 would be desired

Experience in Services Bulletins would be a plus

Engineering Degree or equivalent

Ability to manage conflicts proactively

International business experience

Effective decision making

Assertiveness

Negotiation level of English and Spanish is required

English :Negotiation level

Spanish :Negotiation level

Which Benefits will you have as an Airbus employee?

• Vacation days plus additional days-off along the year
• Attractive salary.
• Hybrid model of working when possible.
• Collective transport service subject to working calendar/home location.
• Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
• On-site facilities (among others): free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment.
• Option to access special rates in products & benefits.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Defence and Space SAU

Employment Type

Permanent

Experience Level

Professional

Job Family

Customer Eng.&Technical Support&Services

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].