Manager Global Colleague Privacy

American Express; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading financial services corporation seeks a Global Colleague Privacy Manager in Madrid. The role involves providing privacy guidance, managing compliance across Europe, and ensuring adherence to data protection regulations. Candidates should have at least 5 years of privacy experience, including knowledge of GDPR and the ability to navigate complex regulatory environments. The position offers a competitive salary and a hybrid working model.

Servicios

Competitive base salaries

Bonus incentives

Comprehensive medical and dental benefits

Flexible working model

Career development opportunities

Formación

• 5 years of experience in privacy or risk management.
• Understanding of GDPR and data privacy laws.
• Proven ability to resolve complex regulatory issues.

Responsabilidades

• Provide privacy guidance to global teams.
• Manage regulatory processes across EMEA.
• Ensure compliance with internal and external privacy requirements.

Conocimientos

Experienced privacy professional

Strong decision-making skills

Excellent written and verbal communication

Project management expertise

Analytical skills

Educación

CIPP or other privacy qualification

Descripción del empleo

Overview

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers, communities and colleagues. As part of Team Amex you’ll experience this powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader and grow your career.

Here your voice and ideas matter, your work makes an impact and together you will help us define the future of American Express.

How will you make an impact in this role

This position is part of the Colleague Experience Group (CEG) function and reports to the Director - Global Colleague Privacy (GCP).

Global Colleague Privacy is a First Line of Defense privacy team who are key contributors to both the colleague value proposition and the American Express assessing and managing global privacy risk as it relates to both colleagues and candidates is critical to the CEG function. The Global Colleague Privacy Manager will ensure compliance with internal and external requirements related to colleague privacy globally.

Responsibilities

• Providing first line privacy guidance to all global CEG teams using colleague or candidate data.
• A global remit with particular focus on emerging legislative or regulatory data protection and privacy requirements across Europe, Middle East and Africa (EMEA) region.
• Lead and manage CEG EMEA Data Subjects Rights (DSR) regulatory processes.
• Partnering with global compliance teams, first and second line privacy teams and various General Counsels Organization (GCO) teams and other stakeholders in overseeing privacy legal & regulatory change management.
• Partnering with the Enterprise privacy oversight function in Global Privacy Oversight to reach CEG alignment on all required reporting and escalation activities as appropriate.
• Close collaboration with Colleague and Labor Relations and Market CEG teams to understand local obligations with respect to engagement with Works Councils or other employee forums, working hand-in-hand to meet global standards, local and internal requirements.
• Fostering a culture of colleague privacy and risk awareness within CEG by advocating for early collaboration with the team, accountability and sharing of best practices.
• Ensuring that GCP remains a trusted partner to the CEG organization and various business units across the Enterprise in supporting them to meet their expectations
• Performing and/or documenting and supporting comprehensive risk assessments, control development, tracking and reporting of key privacy risks.
• Support and lead for CEG critical privacy program initiatives such as Digital Trackers (cookies), record of processing activities (ROPA), CEG privacy notice transformation, regulatory change management (RCM), etc.

Minimum Qualifications

• Experienced privacy professional with 5 years of experience and a strong privacy management background / knowledge; CIPP or other privacy qualification
• 5 years of previous experience in privacy or a risk management discipline such as compliance or audit
• Understanding of how legal and regulatory requirements are interpreted and can be implemented across various CEG processes; strong awareness of current and upcoming regulatory change and experience in project management to lead applicable internally associated changes.
• Working experience of key privacy legislation such as GDPR, ePrivacy Directive, Artificial Intelligence Laws / Regulations, Data Subject Rights etc.
• An understanding of how colleague privacy and processes involving candidate or colleague data are managed in alignment with Global Privacy requirements and in consideration of other risk functions (e.g. Compliance, Third Party, Enterprise Resiliency)
• Strong and proven decision-making skills and the ability to resolve complex problems independently
• Highly organized, strong analytical, project management and leadership experience and problem-solving skills and proficiency in managing multiple priorities simultaneously and meeting key deliverables as required and on time.
• Experience driving transformation and change initiatives
• Excellent written, verbal communication and presentation skills
• Comfortable working with multiple stakeholders in a matrixed organization
• Ability to quickly re-prioritize work based on changing or competing priorities
• Demonstrated interpersonal skills and ability to build relationships to foster a culture of risk awareness and engagement and mobilize change
• Process enhancement mindset; ability to identify areas for improvement in existing processes and shape and drive recommendations for change
• Demonstrate business acumen, credibility and judgment both independently and in collaboration with compliance, business, GCO and other colleagues

Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.