Luxury Travel Consultant – Customer Experience (Remote)

Manatal; Palma; A distancia; EUR 30.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel-related perks

Industry discounts

Remote work-friendly

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from a fully remote setting. You will handle leisure and luxury reservations, coordinate itineraries, and ensure all documentation and guidelines are communicated clearly.

This role requires outstanding communication, strong organizational skills, and the ability to work independently with travel tools and booking platforms.

Formación

• Strong communication and interpersonal skills.
• Experience in travel, hospitality, or related field.
• Ability to work independently in a remote environment.
• Highly organized with strong attention to detail.
• Comfort with digital tools and booking platforms.

Responsabilidades

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication skills

Interpersonal skills

Remote work

Organizational skills

Travel industry experience

Digital tools proficiency

Herramientas

Booking platforms

Communication software

Descripción del empleo

Luxury Travel Consultant – Customer Experience (Remote)

Job Openings Luxury Travel Consultant – Customer Experience (Remote)

About the job Luxury Travel Consultant – Customer Experience (Remote)

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.