Luxury Revenue & Distribution Strategist

SHA; Madrid; Híbrido; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

SHA Wellness Clinic in Madrid seeks a Distribution, Revenue & Business Performance Manager to own pricing, yield and distribution across the SHA portfolio within the Revenue Management & Business Analytics team.

You will optimise the booking engine and CRS, manage channel economics, and drive revenue through luxury trade partners, direct channels and B2B marketing, collaborating with Digital, CRM and Sales in a cross-functional, international environment.

Formación

• 5–7+ years in hotel or resort revenue management and distribution, ideally within luxury or wellness hospitality.
• Hands-on mastery of SynXis (Sabre Hospitality) as CRS and booking engine, plus solid experience with PMS, channel managers, GDS and OTA connectivity.
• Proven experience managing luxury consortia and preferred-partner programmes (e.g. FHR, LHW, Preferred Hotels & Resorts, Kiwi Collection, Mr & Mrs Smith, Fora Travel), including affiliations, rate loading and amenities.
• Strong analytical skills and command of pricing, forecasting, distribution economics and channel/vertical performance measurement, supported by advanced Excel/BI and revenue-analytics capabilities.
• Ability to work cross-functionally with Digital, CRM and Sales, and to influence stakeholders without formal authority.
• Based in, or willing to relocate to, Madrid (hybrid). Fluent English, comfortable operating in an international environment.

Responsabilidades

• Define and run a dynamic pricing and yield strategy by property, season, segment and channel, maximising RevPAR rather than pure occupancy.
• Build and manage the demand calendar, implementing tactical yield actions for low-occupancy periods and high-demand compression.
• Own the booking engine and CRS end-to-end: configure and optimise SynXis (CRS, booking engine, GDS and OTA connectivity), eliminate booking errors and rate leakage, and maintain rate and inventory parity across all channels.
• Own channel economics, analysing cost of sale, commission structures and profitability across direct, OTA, GDS and trade/consortia business, and taking action to improve blended cost of sale.
• Manage SHA’s luxury trade and partnership distribution, building and growing revenue through consortia and preferred-partner programmes (e.g. Amex Fine Hotels & Resorts, The Leading Hotels of the World, Preferred Hotels & Resorts, Kiwi Collection, Mr & Mrs Smith, Fora Travel).
• Drive B2B trade marketing: nurture relationships with luxury travel advisors, agencies and networks, run fam trips, promotions and partner offers, and convert partnership potential into measurable production.
• Partner with Digital Marketing, CRM and the Contact Centre to convert the direct funnel, monitoring conversion, pick-up and RevPAR and acting on insights daily.
• Run continuous competitive intelligence on competitor rates, availability, positioning and promotions, feeding insights into pricing and channel decisions, and report performance by property, segment, channel and programme to commercial leadership.

Conocimientos

Revenue management

Pricing & yield optimization

Forecasting

Data analytics

Cross-functional collaboration

English proficiency

Herramientas

SynXis CRS

PMS

GDS connectivity

Excel/BI

Descripción del empleo

SHA Wellness Clinic in Madrid seeks a Distribution, Revenue & Business Performance Manager to own pricing, yield and distribution across the SHA portfolio within the Revenue Management & Business Analytics team.

You will optimise the booking engine and CRS, manage channel economics, and drive revenue through luxury trade partners, direct channels and B2B marketing, collaborating with Digital, CRM and Sales in a cross-functional, international environment.