Luxury Fashion Cashier & Customer Experience Pro

Michael Kors (Capri); Málaga; Presencial; EUR 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cross-Brand Discounts

Vacation Allowance

Internal Mobility Across Capri Brands

Employee Assistance Program

Descripción de la vacante

Capri Holdings Limited is seeking talent for a dynamic retail role with Michael Kors in Spain. You will deliver exceptional customer experiences, manage client communications via CRM, and leverage clientelling tools to drive sales.

Responsibilities include operating tills, processing payments, and supporting opening/closing procedures while upholding brand standards and participating in cross-brand discounts and mobility within Capri brands.

Formación

• Enthusiasm for working in a fast-paced retail setting.
• Strong interpersonal and collaborative skills.
• Attention to detail in maintaining a clean and organized checkout area.
• Comfort or willingness to learn in-store technology to support sales and customer experience.
• Proficiency in English and effective communication skills.

Responsabilidades

• Provide a high level of customer experience for every customer.
• Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
• Maintain client communication as an MK Ambassador through utilizing all available clientelling Apps and tools.
• Proactively manage the CRM database.
• Operate cash registers and ensure proper functioning of all related devices.
• Accurately process payments and follow company policies for returns and refunds.
• Support opening and closing procedures for tills in line with company guidelines.

Conocimientos

Enthusiasm for retail

Strong interpersonal skills

Attention to detail

In-store technology readiness

English proficiency

Descripción del empleo

Capri Holdings Limited is seeking talent for a dynamic retail role with Michael Kors in Spain. You will deliver exceptional customer experiences, manage client communications via CRM, and leverage clientelling tools to drive sales.

Responsibilities include operating tills, processing payments, and supporting opening/closing procedures while upholding brand standards and participating in cross-brand discounts and mobility within Capri brands.