Live Expert Dutch

Nordicrecruiters; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading recruitment agency in Europe is looking for a Live Expert fluent in Dutch and English to provide exceptional support to customers in Barcelona. This role involves engaging with clients through various digital channels and resolving queries effectively. Candidates should have prior customer service experience and be motivated to grow within a dynamic international team. A competitive salary and relocation support are offered.

Servicios

Competitive salary with performance-based incentives

Permanent contract with a balanced work-life routine

Relocation support for international candidates

Opportunities for career growth and professional development

Formación

• Fluent in Dutch and English, both written and spoken.
• Previous experience in customer service or client-facing roles is preferred.
• Strong communication skills with the ability to engage customers in a friendly manner.
• Quick thinker, detail-oriented, able to work efficiently in a fast-paced environment.
• Tech-savvy and comfortable using digital tools.
• Positive, proactive, and motivated to grow within a multicultural team.

Responsabilidades

• Deliver exceptional live support to customers and resolve queries efficiently.
• Engage with clients through chat, video, and other digital channels.
• Identify customer needs and provide relevant information for high-quality service.
• Collaborate with internal teams to resolve issues and improve processes.
• Maintain accurate records of interactions and feedback.
• Continuously learn about products and services to assist customers effectively.

Descripción del empleo

We are looking for an enthusiastic and client-focused Live Expert fluent in Dutch and English to join a dynamic team in Barcelona. This is an exciting opportunity to develop your career in customer support and live interactions while enjoying life in one of Europes most vibrant and inspiring cities.

What you will do

• Deliver exceptional live support to customers, providing clear guidance and resolving queries efficiently.
• Engage with clients through chat, video, and other digital channels to offer real‑time solutions.
• Identify customer needs and provide relevant information, ensuring a high‑quality service experience.
• Collaborate with internal teams to resolve issues and improve processes for better customer satisfaction.
• Maintain accurate records of interactions, feedback, and resolutions.
• Continuously learn about products, services, and systems to enhance your expertise and assist customers effectively.

Who you are

• Fluent in Dutch and English, both written and spoken.
• Previous experience in customer service, live support, or client‑facing roles is preferred.
• Strong communication skills with the ability to engage customers in a friendly and professional manner.
• Quick thinker, detail‑oriented, and able to work efficiently in a fast‑paced environment.
• Tech‑savvy and comfortable using digital tools, software platforms, and live communication systems.
• Positive, proactive, and motivated to grow within a multicultural, international team.

What we offer

• Competitive salary with performance‑based incentives.
• Permanent contract with a Monday‑to‑Friday schedule, providing a balanced work‑life routine.
• Work in Barcelona, a city renowned for its Mediterranean climate, beaches, culture, and vibrant lifestyle.
• Relocation support for international candidates, including assistance settling into the city.
• Join a multicultural and collaborative environment with opportunities for career growth and professional development.

Why Barcelona?

Barcelona is the perfect place to combine career and lifestyle. Enjoy year‑round sunshine, beautiful beaches, world‑class cuisine, lively cultural events, and a dynamic urban environmentall while growing your career in a leading international team.

Start your next adventure as a Live Expert in Barcelona and experience the perfect blend of professional growth and Mediterranean living.