Lead It Operating Model (Itom) Architect

Infinity Quest Uk; Málaga; On-site; EUR 120,000 - 180,000; Full time

Job summary

Infinity Quest Uk seeks a Lead IT Operating Model Architect to drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model. You will bridge executive digital strategy with ground-level structures, establishing governance and aligning platform delivery across enterprise domains.

With 12+ years in tech leadership, you will define global decision rights, map platforms, and guide transitions for leadership roles in a complex multinational environment.

Qualifications

• 12+ years in technology consulting or enterprise IT leadership roles.
• 5+ years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.
• Deep understanding of TOGAF, ITIL, and Agile governance at scale.

Responsibilities

• Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.
• Lead alignment sessions with C-suite stakeholders to secure buy-in on ITOM design principles, North Star vision, and trade-offs.
• Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and BRM interfaces.
• Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI).
• Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

Skills

Executive presence

Stakeholder management

Strategic gravitas

Education

Master's degree in Computer Science or related field

Tools

TOGAF

ITIL

CMMI

Job description

The Lead IT Operating Model (ITOM) Architect will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model. This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining global vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).

Key Responsibilities

Target Operating Model Design

Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.

Executive & Stakeholder Alignment

Lead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.

Governance & Decision Rights

Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.

Platform Architecture & Mapping

Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI, Digital Portals).

Change & Capability Strategy

Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

Global IT Decision Rights Matrix & Governance Framework

Business & Tech Platform Capability Model

Required Skills & Qualifications

Experience

12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.

Operating Model Expertise

Proven track record implementing platform-centric, product-led, or matrixed global IT operating models in multi-national industrial or complex corporate environments.

Methodologies

Deep understanding of CMMI capability models, Enterprise Architecture frameworks (TOGAF), ITIL, and Agile governance at scale.

Soft Skills

Strategic gravitas, executive presence, and strong stakeholder management across global, regional, and country business units.

Education & Certifications

Master's degree in Computer Science, Engineering, Business Administration, or related technical discipline.