Lead Field Service Technician

Endeavour. Inspired Infrastructure.; Las Palmas de Gran Canaria; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading cooling solutions company is seeking a Lead Field Service Technician to manage preventive maintenance and repairs for HVAC systems. The ideal candidate will have a technical background in HVAC, experience with chillers, and strong communication skills. This full-time position is based on-site in Spain and offers growth opportunities in a dynamic environment.

Servicios

Flexible, autonomous work environment

Growth and travel opportunities

Culture of respect and excellence

Formación

• Must have experience with chillers and CRAH units.
• Familiar with EU safety standards and EN 378 refrigeration safety norms.
• Able to lift up to 50 lbs.

Responsabilidades

• Manage preventive maintenance and service schedules.
• Perform on-site quality control for products.
• Provide technical support for troubleshooting and repair.

Conocimientos

Detail-oriented

Goal-oriented

Strong communication skills

HVAC knowledge

Customer service

Educación

Technical or vocational degree/certification in HVAC

F-Gas Category I certification

3–5 years of experience in mechanical systems

Herramientas

Mechanical tools

Service software

Descripción del empleo

Thermal Works LLC has an exciting opportunity for a Lead Field Service Technician to join our team, working directly with the Thermal Works team as well as local contractors, focusing on Startup/Commissioning and Service for all Thermal Works equipment.

We are looking for someone who is a detail‑oriented, goal‑oriented individual with foundational knowledge in HVAC and strong written and verbal communication skills.

Our ideal candidate is agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. They can work independently or as part of a team, aligning with Thermal Works' values of efficiency and smooth operations.

Thermal Works provides integrated cooling systems for data centers and commercial buildings that dramatically reduce energy demand, water consumption, and cooling costs through zero‑water solutions that outperform traditional systems in any climate.

This role requires a highly selective candidate who embraces change, honesty, communication, reliability, and self‑motivation. We seek ultra‑creative, superstar performers with humility and a passion for positive impact.

We offer flexibility and endless growth opportunities for those who can harness their skills, identify where to use them, and add value.

Key Responsibilities

• Participate in a comprehensive training program at Thermal Works' U.S. headquarters.
• Manage preventive maintenance and service schedules.
• Perform on‑site quality control for the installation of Thermal Works products.
• Perform all preventive maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaborate with different departments for product development and improvement.
• Provide technical support for troubleshooting and repair of Thermal Works equipment.

Skills & Requirements

Education / Experience

• Technical or vocational degree/certification in HVAC, mechanical engineering, or electromechanical systems.
• F‑Gas Category I certification (per EC Regulation No. ********) required for handling fluorinated gases.
• 3–5 years of hands‑on experience in mechanical systems for mission‑critical infrastructure (data centers, healthcare, or industrial facilities).
• Must have experience with chillers and CRAH (Computer Room Air Handler) units – installation, commissioning, preventive maintenance, and troubleshooting.
• Familiar with EU safety standards, pressure equipment directives (PED), and EN 378 refrigeration safety norms.
• Capable of diagnosing, repairing, and optimizing systems in live environments.

Specific Skills / Abilities

• Baseline circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understanding of refrigeration theory and applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Fluent in English and Spanish (additional European languages are a strong plus).
• Ability to read drawings at a basic level.
• Able to lift up to 50 lbs.
• Continuous work throughout the day.

Great Place to Work

• A fast‑paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change‑makers with a significant impact on people and the planet.

Position: Lead Field Service Technician
Full‑Time or Part‑Time: Full‑time
Reports to: CEO
Location: Madrid or Barcelona, Spain (On‑Site)
Contact: ******