Lead Engineer Order Management Automation

Flight Centre Travel Group; Barcelona; Presencial; GBP 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel discounts

25 days annual leave

Language learning platform

Employee retention share scheme

Social events

GymApp discounts

Coffee and snacks at Barcelona office

Professional development focus

Descripción de la vacante

Flight Centre Travel Group seeks a global engineering leader to own the Order Management Automation roadmap across Compleat and a new platform. You’ll govern API design, platform performance, and incident response while mentoring a distributed team in a fast-paced, AI-forward environment.

You’ll collaborate with product and engineering leadership to migrate from Compleat to the new Order Management platform and embed scalable automation across the stack.

Formación

• Proven experience leading engineering teams in enterprise environments.
• Strong API design and integration experience (REST, SOAP, GraphQL).
• Experience with enterprise integration patterns (event-driven systems, messaging, orchestration).
• Background in automation systems, workflow platforms, or order management systems.
• CI/CD pipelines, DevOps, and source control practices.
• Experience managing legacy systems alongside greenfield platform builds.
• Familiarity with Azure, GitHub (including Actions), and Datadog (preferred).
• Knowledge of Compleat or similar enterprise automation tools (preferred).
• Experience in travel technology or TMC ecosystems (preferred).
• Strong leadership, communication, and stakeholder management skills.
• Passion for AI-augmented engineering and continuous innovation.

Responsabilidades

• Own the technical roadmap for Order Management Automation across Compleat and the emerging Order Management platform.
• Set and enforce engineering standards across code quality, API design, testing, documentation, and deployment.
• Drive API design and governance across REST, SOAP, and GraphQL integrations.
• Lead evaluation of automation approaches, balancing legacy platform stability with future platform direction.
• Take full ownership of Compleat platform performance, reliability, incident response, and release management.
• Act as senior escalation point for automation-related technical issues globally.
• Partner with product and engineering leadership to guide migration from Compleat to the Order Management platform.
• Contribute to development and integrations on the Order Management platform in alignment with Technical Architect direction.
• Translate existing automation logic and business rules into scalable platform capabilities.
• Lead, mentor, and develop a globally distributed engineering team.
• Manage team capacity, prioritization, and delivery aligned to strategy.
• Collaborate across time zones with product managers, stakeholders, and business analysts.
• Embed AI tooling into development workflows, including testing, documentation, and operational efficiency.
• Evaluate emerging technologies and their relevance to automation and integration.
• Willingness to travel domestically and internationally every quarter.
• Other duties and tasks as assigned.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Conocimientos

Leadership

API design

Enterprise integration

Automation systems

CI/CD / DevOps

Legacy vs greenfield

Travel tech domain

AI engineering

Stakeholder management

Cloud concepts

Herramientas

Azure

GitHub Actions

Datadog

Descripción del empleo

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

About the Opportunity

Step into a global engineering leadership role where you’ll own and shape the future of Order Management Automation across our business. Sitting within the Content & Workflow stream, you’ll lead the evolution of legacy automation (Compleat) while contributing to a next-generation Order Management platform. This is a unique opportunity to balance stability with innovation, driving technical excellence, modern architecture, and AI-powered engineering practices across a distributed team. You’ll play a critical role in ensuring our automation capabilities are reliable today while building what comes next.

Key Responsibilities

• Own the technical roadmap for Order Management Automation across Compleat and the emerging Order Management platform
• Set and enforce engineering standards across code quality, API design, testing, documentation, and deployment
• Drive API design and governance across REST, SOAP, and GraphQL integrations
• Lead evaluation of automation approaches, balancing legacy platform stability with future platform direction
• Take full ownership of Compleat platform performance, reliability, incident response, and release management
• Act as senior escalation point for automation-related technical issues globally
• Partner with product and engineering leadership to guide migration from Compleat to the Order Management platform
• Contribute to development and integrations on the Order Management platform in alignment with Technical Architect direction
• Translate existing automation logic and business rules into scalable platform capabilities
• Lead, mentor, and develop a globally distributed engineering team
• Manage team capacity, prioritization, and delivery aligned to strategy
• Collaborate across time zones with product managers, stakeholders, and business analysts
• Embed AI tooling into development workflows, including testing, documentation, and operational efficiency
• Evaluate emerging technologies and their relevance to automation and integration
• Willingness to travel domestically and internationally every quarter
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

• Proven experience leading engineering teams in enterprise environments
• Strong API design and integration experience (REST, SOAP, GraphQL)
• Experience with enterprise integration patterns (event-driven systems, messaging, orchestration)
• Background in automation systems, workflow platforms, or order management systems
• Strong understanding of CI/CD pipelines, DevOps, and source control practices
• Experience managing legacy systems alongside greenfield platform builds
• Familiarity with Azure, GitHub (including Actions), and Datadog (preferred)
• Knowledge of Compleat or similar enterprise automation tools (preferred)
• Experience in travel technology or TMC ecosystems (preferred)
• Strong leadership, communication, and stakeholder management skills
• Passion for AI-augmented engineering and continuous innovation

What's in it for you

• A genuinely global engineering leadership role with full ownership across both live operations and new platform development.
• A seat at the table on the Order Management platform from its architectural foundations.
• A fast-moving, AI-forward engineering culture that values technical rigour and pragmatic delivery.
• Reporting line into the global Head of Engineering for Content & Workflow, with visibility across the full stream.
• A collaborative, distributed team environment with deep domain expertise in travel and workflow automation technology.

What You'll Enjoy (Please note these are our Spain benefits - the UK ones will differ)

• Tick destinations off your bucket list with our discounts on travel and accommodation.
• Enjoy 25 Days Off per year plus 5 Compensation days!
• Learn a new language with our free language learning platform (Global Exam).
• Employee Retention Share Scheme through Equate Plus.
• Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Portugal).
• Enjoy our discounts with GymApp.
• Complementary coffee, drinks, snacks and fruits at our Barcelona office location.
• A strong focus on professional development to support you in the evolution of your career.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [e-mail].