Knowledge Management Consultant
Inter-American Development Bank group
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Job summary
IDB Group is seeking a Knowledge Management Product Specialist Consultant to shape strategy, roadmaps, and governance for its Knowledge Management portfolio. The role involves advising on delivery, adoption, and value realization across IDB Learning, Digital Library, and related platforms.
The consultant will work with senior stakeholders, guide vendor engagements, and ensure the portfolio aligns with institutional priorities while enabling remote, 12- to 48-month engagements from the
Qualifications
- Master’s degree in Digital transformation, Innovation and Technology or related field.
- At least 10 years of progressive experience in product management; knowledge and learning products a plus.
- Proficiency in English and Spanish; French/Portuguese knowledge preferable.
- Proficiency in AI and generative AI technologies and responsible use considerations.
Responsibilities
- Advise product strategy aligned with the Bank’s Knowledge Agenda and priorities.
- Develop integrated roadmaps for IDB Learning, Digital Library, Knowledge Management platforms.
- Shape portfolio recommendations to support prioritization and investment decisions.
- Facilitate collaboration among business owners, units, product teams, UX, data, and tech teams.
- Monitor product activities, milestones, dependencies, and risks; provide recommendations.
- Promote user research and UX activities to ensure accessible experiences.
- Monitor adoption and performance with proposed KPIs and analytics.
- Analyze capacity, budget, and technical resources; propose planning recommendations.
- Provide technical input for staff-led vendor and partner engagement.
Skills
Education
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Job description
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
We are seeking a Knowledge Management Product Specialist Consultant to provide strategic advisory services and specialized expertise for the Knowledge Management product portfolio. The consultant will support the definition of the product vision and roadmap, recommend governance arrangements and investment priorities, and advise on the development and evolution of integrated digital solutions. The consultant will provide guidance throughout the product lifecycle, from opportunity identification and strategic design to delivery, adoption, and continuous improvement. Working closely with senior stakeholders and cross-functional teams, the consultant will develop recommendations and practical solutions to help ensure that the portfolio delivers measurable institutional value, responds to user needs, and contributes to the Bank’s strategic objectives. The assignment will also include assessing the capabilities, skills, resources, and delivery models required to implement the product strategy effectively. The consultant will recommend approaches for engaging external vendors and partners, support technical and strategic discussions, and provide guidance on the most appropriate combination of internal capabilities and external expertise needed to support the portfolio’s implementation and continued evolution. The consultant will work with Technology & Transformation for Operations, within the Technology & Transformation Department. The team is responsible for enhancing, improving, and digitally transforming the Bank’s operational work.
- Advise product strategy: Provide specialized advice and analysis to support the definition and implementation of the Knowledge Management product strategy, in alignment with the Bank’s Knowledge Agenda and institutional priorities.
- Develop product roadmaps: Prepare and maintain integrated product roadmaps for IDB Learning, the Digital Library, Knowledge Management platforms, and related knowledge solutions across the IDB Group.
- Shape portfolio recommendations: Analyze product needs, dependencies, opportunities, costs, risks, and expected benefits, and prepare recommendations to support prioritization and investment decisions by authorized Bank staff.
- Facilitate stakeholder collaboration: Facilitate collaboration among business owners, operational units, product teams, user-experience specialists, data teams, and technology teams to support the delivery and continuous improvement of knowledge products.
- Support product delivery Monitoring: Monitor product activities, milestones, dependencies, and implementation risks, and provide recommendations to help teams deliver agreed products and outcomes.
- Promote user-centered solutions: Support user research and user-experience activities to ensure that knowledge products respond to user needs and provide accessible and effective experiences.
- Monitor adoption and performance: Develop proposed key performance indicators and use available analytics and user feedback to assess product adoption, effectiveness, and opportunities for improvement.
- Provide resource-planning analysis: Analyze capacity, budget, and technical resource needs and prepare recommendations for consideration and approval by the responsible Bank staff.
- Provide risk and innovation analysis: Identify emerging technologies, business opportunities, operational risks, adoption barriers, and innovation opportunities relevant to the Knowledge Management product portfolio.
- Provide technical input for staff-led vendor and partner engagement: Provide technical input, documentation, and analysis to support staff-led engagement with external vendors and institutional partners.
Master’s degree (or equivalent advanced degree) in Digital transformation, Innovation and Technology, or other fields relevant to the responsibilities of the role.
At least 10 years of progressive experience in product management. Experience with knowledge and learning products is a plus.
Proficiency in English and Spanish, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.
- Proficiency in AI and generative AI technologies, along with their potential applications.
- Extensive understanding of ethical considerations and responsible use of AI.
Citizenship: You are a citizen of one of our 48-member countries. Must be eligible to work in job location(s) without the need for sponsorship.
Consanguinity: You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
Local Remote Consultant Full-Time, 12 months (up to 48 months, subject to eligibility) rendered 100% remotely from place of residence of the selected candidate. Services are expected to be provided from a country where the IDB Group has offices.
- A competitive compensation package.
- Leave and vacations: 2 days per month of contract + gender-neutral parental leave.
- Health Insurance: The IDB Group provides a monthly allowance to supplement the purchase of health insurance.
- Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.
- Fully remote modality.
- Development support: We offer learning opportunities to boost your professional profile, such as seminars, 1:1 professional counseling, and much more.
- Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.
At the IDB Group, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org.
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