Key Account Specialist

Hasbro; Valencia; Híbrido; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading toy manufacturer is seeking a Key Account Specialist in Valencia, Spain. This role involves supporting account strategies and coordinating sales initiatives for key customers. Key responsibilities include managing order processing, monitoring sales forecasts, and collaborating with various teams to optimize customer performance. The ideal candidate will have a Bachelor’s degree, at least 2 years of relevant experience, and proficiency in both Spanish and English. This position offers a hybrid work model and the opportunity to contribute to a dynamic environment.

Formación

• 2+ years of experience in sales support or account coordination.
• Ability to collaborate cross-functionally in a fast-paced setting.
• Familiarity with BI tools and forecasting software is an advantage.

Responsabilidades

• Support the implementation of customer business plans.
• Monitor sales forecasts and product demand.
• Ensure timely processing of orders and invoices.
• Assist in managing marketing activities and budgets.
• Collaborate with cross-functional teams for customer needs.

Conocimientos

Sales support

Account coordination

Organizational skills

Communication skills

Analytical mindset

Proficient in Microsoft Excel

Knowledge of CRM

Bilingual in Spanish and English

Educación

Bachelor’s degree in Business, Marketing, Management

Herramientas

Logility

Descripción del empleo

Hasbro SA, based in Delemont Switzerland, manufactures and sells Hasbro toy and games products around the world. Hasbro European Trading BV ('HET') is Hasbro SA’s distributor in Europe, which sells to Hasbro SA’s customers in all major European countries. Hasbro International Trading BV ('HIT') is Hasbro SA's distributor for Direct/FOB sales in Europe. Hasbro Iberia SL provides sales, marketing and other services to HET and HIT in Spain and Portugal.

Key Account Specialist

As a Key Account Specialist at Hasbro, you will support the execution of account strategies and sales initiatives for key customers. Working closely with the Commercial Manager, you will help ensure accurate forecasting, order management, promotional implementation, and cross‑functional coordination to deliver excellent customer service and achieve business targets.

Key Responsibilities

• Support the implementation of customer business plans and promotions as directed by the Commercial Manager.
• Monitor and maintain accurate sales forecasts and product demand using tools like Logility and other commercial systems.
• Ensure timely processing and follow‑up of orders, shipments, and invoices.
• Assist in managing the execution of marketing activities and promotional budgets.
• Track customer performance against targets and highlight risks and opportunities.
• Collaborate with the Digital, Demand Planning, Supply Chain, and Finance teams to ensure seamless execution of customer needs.
• Monitor inventory levels, customer investment budgets, and promotional effectiveness.
• Maintain accurate customer data and documents, including contracts, sales agreements, and SOX compliance records.
• Participate in business reviews and customer presentations by preparing data and materials.
• Follow Hasbro's business processes and tools to ensure consistent reporting and execution.
• Provide administrative support related to key account operations and sales tracking.

Qualifications and Skills Required

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• 2+ years of experience in sales support, account coordination, or a related commercial function.
• Proficient in Microsoft Excel; familiarity with BI tools, CRM, and forecasting software (e.g., Logility) is a plus.
• Strong organizational and time‑management skills with attention to detail.
• Excellent interpersonal and communication skills.
• Analytical mindset with the ability to interpret sales data and trends.
• Ability to collaborate cross‑functionally in a dynamic and fast‑paced environment.
• Professional proficiency in Spanish and English (written and spoken) required. Fluency in Portuguese or French is an advantage.
• Experience in the toy, FMCG, or retail industry.
• Understanding of promotional mechanics and sales operations.

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• Knowing is Half the Battle
• Break the Mold
• Take Charge
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• Matrix of Leadership

#LI-Hybrid

We are an Equal Opportunity/affirmative action employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.