Key Account Manager, Uber for Business - Spain

Uber; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading global technology company in Madrid seeks an experienced Account Manager to manage high-growth business accounts. In this role, you'll develop relationships, identify growth opportunities, and collaborate cross-functionally to enhance client engagement. Candidates should have at least 3 years of experience in a B2B role, be fluent in Spanish and English, and have a proven track record in relationship management and upselling. Experience with Salesforce and reporting tools is a plus.

Formación

• 3+ years' experience in a B2B client-facing role.
• Fluent in both Spanish and English.
• Track record of account growth through upselling.

Responsabilidades

• Manage post-sale relationships with top-tier business accounts.
• Identify expansion opportunities and exceed revenue quotas.
• Conduct strategic business reviews with clients.

Conocimientos

B2B client-facing experience

Fluent in Spanish and English

Relationship management

Data analysis for decision-making

Salesforce experience

Herramientas

Salesforce

Gong

Looker Studio

Descripción del empleo

Join Uber for Business and help reinvent how companies move people around the world, turning everyday trips into strategic, data‑driven employee experiences that fuel growth and productivity. This role sits at the heart of fast‑scaling, top‑tier customers where your work directly shapes how leading organizations use Uber to power their business.

About The Job

• Own post‑sale relationships with high‑growth, top‑tier Uber for Business accounts, acting as a trusted advisor on the full product suite.
• Grow and retain a book of business by identifying expansion opportunities, upselling and cross‑selling, and consistently exceeding revenue quotas.
• Partner with Implementation Leads to execute successful launches and rollouts for new and existing enterprise programs.
• Work cross‑functionally with Product, Sales, Marketing, Operations, and Support to drive efficiencies and improve the end‑to‑end account lifecycle.
• Analyze customer data, trends, and feedback to derive actionable insights and lead strategic business reviews with clients.
• Continuously refine internal playbooks, tools, and processes to achieve operational excellence and scale best practices across the team.

About you

• Minimum 3 years' experience in a B2B, client‑facing role (Account Manager, Account Executive, or similar), working against revenue targets and quota.
• Fluent in Spanish and English, with excellent written and verbal communication and interpersonal skills.
• Proven track record of driving account growth through upsell/cross‑sell strategies and strong relationship management.
• Confident using data and insights for decision‑making and consultative selling; comfortable with dashboards and performance metrics.
• Experienced with Salesforce and modern, AI‑driven sales tools (for example Gong) to optimize the sales cycle is a plus.
• Familiarity with reporting/BI tools such as Query Builder or Looker Studio, and strong organization, project management, and time management skills in a fast‑paced environment.