Junior Observability Engineer

Kyndryl Inc.; Madrid; Híbrido; EUR 40.000 - 56.000; Jornada completa

Descripción de la vacante

Kyndryl Inc. in Madrid is seeking an Observability Operations Specialist to support client IT services by monitoring infrastructure, applications, and business processes to ensure early incident detection and higher service availability.

You will operate monitoring platforms, analyze alerts, escalate when necessary, implement new monitoring capabilities, and contribute to documentation, automation, and continual improvements across full‑stack observability tools.

Formación

• Formal training or degree in IT disciplines is preferred.
• Interest in monitoring, observability, and IT operations.
• Basic Linux/Windows administration and networking knowledge.

Responsabilidades

• Operate and monitor monitoring platforms and event management.
• Initial analysis of alerts and incidents and escalate when needed.
• Execute operational tasks and documented procedures.
• Collaborate on implementing new monitoring and observability improvements.
• Create and update technical documentation and procedures.
• Participate in continuous improvement and basic automation.

Conocimientos

Teamwork

Customer orientation

Learning ability

Basic Linux/Windows admin

Networking basics

Educación

Degree in Computer Science, Telecommunications or related field

Herramientas

IBM Netcool Omnibus

IBM Netcool Impact

Zabbix

ScienceLogic

Nagios

Elastic Stack

Kibana

Dynatrace

Datadog

Descripción del empleo

Kyndryl Inc. in Madrid is seeking an Observability Operations Specialist to support client IT services by monitoring infrastructure, applications, and business processes to ensure early incident detection and higher service availability.

You will operate monitoring platforms, analyze alerts, escalate when necessary, implement new monitoring capabilities, and contribute to documentation, automation, and continual improvements across full‑stack observability tools.