Junior Multinational Service Expert, Multinational Excellence Centre

AGCS Spain; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading insurance company based in Madrid is seeking a Junior Multinational Service Expert to handle international insurance policies. The role requires strong communication skills and attention to detail, with tasks including policy administration, coordinating operational activities, and supporting program implementation. Candidates should possess previous experience in a corporate context and be fluent in English. The company offers a hybrid model along with a comprehensive benefits package including bonuses and opportunities for career progression.

Servicios

Generous bonus scheme

Pension plan

Career development programs

Flexible working arrangements

Private healthcare

Formación

• Experience in multinational insurance operations in policy administration.
• Ability to prioritize, plan, coordinate and handle a wide range of tasks.
• Willingness to learn and explore how AI can enhance the role.

Responsabilidades

• Ensure complete information for multinational insurance programs.
• Act as point of contact for underwriting and servicing teams.
• Prepare policy wording documents for customer needs.

Conocimientos

Strong communication skills

Attention to detail

Analytical skills

Competence with Microsoft Office

Familiarity with data analysis tools

Educación

Experience in a Corporate company

Fluency in English

Descripción del empleo

Junior Multinational Service Expert, Multinational Excellence Centre

Let’s care for tomorrow.

Your ambitions. Your dreams. Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Junior Multinational Service Expert to be based in Madrid to handle the administration of international insurance policies. This new team will be onboarded at the end of March, early April 2026 and be an integral part of the new Multinational Excellence Centre.

If you have a first experience in Insurance or a Corporate context and are enthusiastic about delivering exceptional customer service, are a fluent English speaker and can quickly get operational in Madrid, then we encourage you to apply for this exciting opportunity.

Your Team

Our Allianz Multinational Insurance Program team is a dedicated group of specialists who deliver our unique selling proposition (USP) through technical excellence, the Allianz network, and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration and to set the tone for our Multinational growth.

You will report to a Team Lead and / or the Head of our newly established Multinational Excellence Centre in Spain, becoming part of a global and dynamic team of Multinational professionals.

The Impact You Will Have

You will be responsible for the policy administration of multinational insurance programs, coordinating operational activities and ensuring seamless service delivery to clients and partners. You will work closely with various Allianz Commercial teams to streamline processes, manage data and support the execution of program implementation steps.

Responsibilities

• Ensure that information is complete for the issuance of multinational insurance programs
• Act as a point of contact for underwriting and servicing teams globally
• Prepare policy wording documents for customer needs
• Maintain multinational data in core global systems for informed decision‑making
• Contribute to the development and maintenance of Standard Operating Procedures (SOP)
• Participate in transformation initiatives and provide insights for process improvements
• Collaborate with Service Operating Entities (SOEs) to coordinate product implementation steps
• Support global teams for Network Management and knowledge tools in creating questionnaires and content for new products

What You’ll Bring to the Role

You are operational in Madrid and are a motivated individual with a keen interest in the insurance industry, ready to contribute to a dynamic team environment. You have strong communication skills, attention to detail and the ability to manage multiple tasks efficiently.

Ideally you also bring a previous experience in Multinational Insurance Operations in policy administration.

Qualifications

• Experience in a Corporate company, skilled at handling professional relationships
• Excellent communication skills in English, with additional European languages a plus. Please apply with a CV in English
• Strong analytical skills and attention to detail
• Ability to prioritize, plan, coordinate and handle a wide range of tasks
• Competence with Microsoft Office and an interest in new technologies
• Familiarity with data analysis and reporting tools is an advantage
• A willingness to learn and explore how AI can enhance your role and the broader organization

87191 | Underwriting | Entry Level | Allianz Commercial | Full-Time | Permanent

What’s in it for you?

Let’s care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognises the value of striking a balance between in‑person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programmes to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let’s care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the centre of expertise of Allianz Group, insuring mid‑sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family‑owned and medium‑enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what’s ahead.

Learn more about Allianz Commercial

Click here to learn more about careers at Allianz Commercial.

Equal Opportunity

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

People with Disabilities

We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email [e-mail].

Great to have you on board. Let's care for tomorrow.