Jr Engineer Operator For Satellite Communication Services

Grupo Gmv; Madrid; Híbrido; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible hours

Work from home

Private health insurance

Language learning program

Relocation package

Gympass

Resumo da oferta

Grupo GMV is seeking a Service desk and support administrator to join our IT team. You will handle end-user hardware support, diagnose issues and assist in maintaining service quality across devices and applications.

We offer flexible hours, the possibility to work from home, private health and accident insurance, a language learning program and relocation support for international applicants. Join multicultural, dynamic teams and help us deliver innovative tech solutions.

Qualificações

• Experience in end-user hardware support, diagnosis and troubleshooting.
• Proficiency with Windows 10 and Microsoft Office.
• Experience with service management tools and processes.

Responsabilidades

• Provide end-user hardware support and troubleshooting for desktops, laptops, printers, and mobile devices.
• Assist in handling IT service requests and incident resolution.
• Collaborate with IT teams to improve service delivery and user experience.

Conhecimentos

End-user hardware support

Service management

Microsoft applications

Ferramentas

Windows 10

Microsoft Office

Descrição da oferta de emprego

Do you love facing complex technical problems to find the best solution? If you don't know us yet, we are an engineering and innovation company that works in different areas, one of them is the IT sector where we reinvent the way to compete and develop by integrating the most advanced techniques in artificial intelligence, from machine learning to cognitive services (IBM Watson, AWS AI, Google AI, etc.), big data architectures and business intelligence. You will be part of our team, full of talent and desire to innovate, where you will work as a Service desk and support administration

DO YOU WANT TO BE PART OF OUR TEAM?

If you want this position to be yours, we would like you to have the following knowledge/experience:

• Experience in end-user hardware support, diagnosis and troubleshooting (e.g.: desktop, laptop, printer, phone, mobile phones, smart phones, tablets);...
• Microsoft applications (e.g.: Windows 10 and Microsoft Office suite);
• Experience in Service Management tools and processes;

WHAT DO WE OFFER?

• Join our team and culture GMV by entering into technological and innovative projects within multicultural and multidisciplinary teams.
• Professional career development and training plan. You will be able to acquire or perfect knowledge in the technologies we use as well as in skills. We also offer a language learning program.
• We are flexible! We have flexible hours and intensive working hours during the summer months. In addition, you can work from home to improve your work-life balance.
• We care about your well-being. You will have private health insurance with dental and accident insurance.
• You will be able to make part of your salary more flexible through our flexible salary plan where you will have several options such as restaurant tickets, childcare tickets, medical insurance for a family member.…
• Join our team activities, events and sports competitions. In addition, we offer Gympass to keep you active.
• No dress code! Be comfortable at work
• Are you coming from another country? We offer you a relocation package.
• You will find fruit and coffee at your disposal in our dining rooms for those moments of relaxation.

WHAT ARE YOU WAITING FOR?