Italian-Speaking Telecom Sales Agent - Lisbon (On-site)

FH Collective Academy; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A telecommunications company is seeking an Italian-speaking customer support representative to join their team in Lisbon. The role requires at least 1 year of sales experience and involves providing inbound assistance to customers, managing device issues, and identifying upsell opportunities. The position offers a competitive salary with accommodation options and various benefits including health insurance and paid training.

Servicios

Meal Allowance: 7 per working day

Health Insurance from day one

15 days of paid training

Formación

• Minimum 1 year of sales experience in telecom, retail, or customer-facing roles.
• Ability to work on-site in Lisbon.
• EU passport or eligible visa required.

Responsabilidades

• Provide inbound phone assistance to private customers.
• Support with device issues, subscriptions, and billing.
• Identify upsell opportunities using a consultative sales approach.
• Ensure a positive customer experience through clear communication.

Conocimientos

Fluent Italian

Strong communication skills

Problem-solving skills

Descripción del empleo

A telecommunications company is seeking an Italian-speaking customer support representative to join their team in Lisbon. The role requires at least 1 year of sales experience and involves providing inbound assistance to customers, managing device issues, and identifying upsell opportunities. The position offers a competitive salary with accommodation options and various benefits including health insurance and paid training.