Italian Speaking Content Moderator - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Career development opportunities

Job summary

Mercier Consultancy Group is seeking an Italian Speaking Content Moderator to join our client’s Sofia, Bulgaria office. You will analyze and moderate user content to ensure compliance with policies, reporting and collaborating with global teams.

The role requires native or fluent Italian, strong English, EU passport, and resilience to work on-site in Sofia. We offer fully paid training, health insurance, relocation package, and a monthly salary with performance bonuses.

Qualifications

• Native or fluent Italian language required.
• Excellent English communication skills.
• EU passport is mandatory.

Responsibilities

• Analyze and moderate user-generated content to ensure policy compliance.
• Investigate reports of harassment, hate speech, and graphic content.
• Interpret cultural nuances using native-level Italian for accurate moderation.
• Collaborate with global teams to identify trends and abuse patterns.
• Maintain detailed documentation and reporting of moderation actions.
• Contribute to refining moderation guidelines to improve user experience.
• Participate in regular feedback sessions to ensure performance and compliance.

Skills

Italian language

English language

Attention to detail

Job description

Italian Speaking Content Moderator

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class employers across the European BPO sector. We pride ourselves on our reputation for excellence and our ability to place high-performing individuals in career-defining roles within the social media industry.

Job Overview

We are currently looking for a motivated professional to fill our Italian Speaking Content Moderator position in Bulgaria. This role is a vital component of our client’s social media operations, ensuring a safe, engaging, and compliant environment for millions of users worldwide through your linguistic expertise and critical judgment.

Key Responsibilities

• Analyze and moderate user-generated content to ensure compliance with community standards and social media policies.
• Investigate reports of policy violations, including harassment, hate speech, and graphic content, to maintain platform safety.
• Utilize your native-level Italian to interpret cultural nuances and maintain high-quality safety standards.
• Collaborate with global teams to identify emerging trends and patterns of abuse within the social media ecosystem.
• Maintain detailed documentation and reporting on moderation actions taken during your daily shifts.
• Contribute to the ongoing refinement of moderation guidelines to improve user experience in the digital space.
• Participate in regular feedback sessions to ensure consistent performance and alignment with industry regulations.
• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to communicate within our international professional environment.
• A keen eye for detail and the ability to process complex information regarding social media content policies.
• Proven ability to work in an on-site office environment based in Sofia, Bulgaria.
• Passion for social media and a high level of personal resilience.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Career development opportunities within the thriving market of Italian-speaking jobs.

Life in Bulgaria

Choosing to pursue jobs in Bulgaria means immersing yourself in a vibrant, historic, and rapidly modernizing capital city. Sofia offers a unique blend of ancient architecture and modern European lifestyle, characterized by a pleasant climate, affordable cost of living, and a welcoming international community that makes it one of the most attractive hubs for Italian-speaking jobs in Eastern Europe.

Beyond the workplace, Bulgaria provides a rich culinary scene, stunning mountain landscapes for weekend excursions, and a high quality of life. When you accept an Italian Speaking Content Moderator position in Bulgaria with us, you are not just taking a job—you are joining a community where your professional growth in the social media sector is matched by an enriching cultural experience in the heart of Bulgaria.