Italian Speaking Business Support Consultant -Remote in Greece

Patrique Mercier Recruitment By Nellie; España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency in Spain is seeking an Italian Speaking Business Support Consultant to provide essential support to business clients. The role involves delivering comprehensive assistance primarily via phone and email, addressing inquiries, and ensuring high levels of client satisfaction. Candidates should have strong communication skills, experience in customer support, and fluency in Italian and English. This position offers a competitive salary, bonuses, and relocation support.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Experience in a customer support role in a business environment.
• Ability to work collaboratively in a team-oriented environment.
• Strong attention to detail and organizational skills.

Responsabilidades

• Deliver comprehensive support to Italian-speaking clients.
• Assist clients with inquiries related to business services.
• Document all client interactions accurately.

Conocimientos

Fluency in Italian

Strong command of English

Excellent communication skills

Problem-solving skills

Organizational skills

Herramientas

CRM systems

Office software applications

Descripción del empleo

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for an Italian Speaking Business Support Consultant. This role is centered around providing essential support to business clients while ensuring their needs are met with efficiency and professionalism. We are seeking candidates who have a combination of strong communication skills and a passion for customer service in a business environment.

Responsibilities

• Deliver comprehensive support to Italian-speaking business clients through phone, email, and chat communications.
• Assist clients with inquiries related to business services, account management, and operational needs.
• Provide effective solutions to client issues, ensuring high levels of satisfaction and prompt resolution.
• Document all client interactions accurately in the CRM system for future reference and quality assurance.
• Collaborate with internal teams to resolve complex business queries and improve service delivery.
• Maintain up-to-date knowledge of business services and products to effectively assist clients.
• Participate in ongoing training and development to enhance skills and service proficiency.

Requirements

• Fluency in Italian and strong command of English, both written and spoken.
• Experience in a customer support role, preferably in a business or corporate environment.
• Excellent communication and interpersonal skills with a focus on client relationships.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Proficient in using CRM systems and basic office software applications.
• Demonstrated ability to work collaboratively in a team-oriented environment.
• Strong organizational skills and attention to detail are essential.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...