IT Technology Project Specialist

Lognext; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology support company located in Madrid is looking for a Technical Support Specialist. You will provide technical support, manage users in Active Directory, and collaborate on resolving complex issues. The ideal candidate has a strong knowledge of Windows and a professional English level. A permanent contract is offered with hybrid work conditions and opportunities for professional development.

Servicios

Permanent contract

Hybrid work mode: 1 day per week on-site

Access to professional development budget

Formación

• Strong proficiency in Windows 10 and 11.
• Experience in providing technical support.
• Basic experience in SCCM and ticketing tools.

Responsabilidades

• Provide technical support to users in a corporate environment.
• Install, update, and troubleshoot software.
• Manage users and groups in Active Directory.
• Register and follow up incidents using ServiceNow.

Conocimientos

Advanced knowledge of Windows 10 and 11

Experience in technical support (N1 / N1.5)

Basic knowledge of SCCM

Familiar with Active Directory administration

Basic understanding of Excel and Microsoft Office

Experience using ServiceNow or similar ticketing tools

Professional English level (B2 minimum)

Descripción del empleo

At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level.

Key Responsibilities

• Provide technical support to users in a corporate environment.
• Install, update, and troubleshoot software.
• Manage users and groups in Active Directory.
• Register and follow up incidents using ServiceNow.
• Collaborate with other technical teams to resolve complex issues.
• Maintain systems and devices using SCCM.
• Create basic reports and monitor tasks using Office tools.

Skills

• Advanced knowledge of Windows 10 and 11.
• Experience in technical support (N1 / N1.5).
• Basic knowledge of SCCM.
• Familiar with Active Directory administration (creating groups, managing permissions, etc.).
• Basic understanding of Excel and the Microsoft Office suite.
• Experience using ServiceNow or similar ticketing tools.
• Professional English level (B2 minimum).

Job Conditions & Benefits

• Permanent contract.
• Hybrid Work Mode: 1 day per week on-site.
• Competitive salary.
• Professional Development: Access to an annual budget dedicated to advancing your skills through professional certifications.

Join our expert team, where creativity, commitment, and the ability to bring new perspectives are essential to make a difference in a world full of opportunities.

Are you ready for your NEXT LEVEL?

In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences, and knowledge that add value to our projects, which is why we believe in diversity and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from; we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender.

#Employment #Technology #TechSupport #SCCM #Windows #ServiceNow #Innovation #ProfessionalDevelopment #Equality #Diversity