IT Systems Operator: Jumpstart in Infrastructure & Cloud

Kyndryl Inc.; Sant Cugat del Vallès; Hybrid; EUR 24,000 - 32,000; Full time

Job summary

Kyndryl is seeking an entry-level Unified Systems Operator to begin a career in IT operations and infrastructure. You will join a collaborative technical team, monitor systems, triage incidents and learn to respond to alerts while developing skills across Windows and Linux environments.

As you gain experience, you will take on greater responsibilities in IT infrastructure, cloud, cybersecurity, and automation, contributing to reliable services and continuous improvement within a hybrid work

Qualifications

• Higher vocational training in a relevant technical area (ASIR/DAM/DAW).
• Recent graduates or early-career candidates welcome to apply.
• Basic understanding of Windows and Linux operating systems.
• Basic knowledge of system and application monitoring.
• Understanding of incident management and escalation processes.
• Interest in ITIL concepts and service management tools.

Responsibilities

• Monitor systems, applications and infrastructure to ensure availability and performance.
• Review and validate system alerts and events.
• Support the identification, registration and management of incidents.
• Perform basic troubleshooting following established procedures.
• Escalate incidents to appropriate technical teams when required.
• Prepare clear incident handovers for shift continuity.
• Support routine operational and preventive maintenance activities.
• Work with Windows and Linux environments to develop knowledge.
• Follow procedures, standards and security guidelines.
• Keep incidents and technical documentation up to date.
• Collaborate with infrastructure, application and other teams.
• Participate in team activities and knowledge-sharing sessions.
• Build knowledge and progressively take on more complex tasks.
• Contribute to continuous improvement and automation initiatives.

Skills

Windows OS

Linux OS

Incident management

Monitoring basics

IT service management

Cybersecurity interest

AI and automation interest

Networking awareness

Cloud environments

Education

Grado Superior de Formación Profesional (ASIR, DAM or DAW)

Tools

ServiceNow

Job description

Kyndryl is seeking an entry-level Unified Systems Operator to begin a career in IT operations and infrastructure. You will join a collaborative technical team, monitor systems, triage incidents and learn to respond to alerts while developing skills across Windows and Linux environments.

As you gain experience, you will take on greater responsibilities in IT infrastructure, cloud, cybersecurity, and automation, contributing to reliable services and continuous improvement within a hybrid work