IT Support Specialist – Salesforce

Capitole; Vitoria; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading technology firm is seeking an IT Support Specialist (Salesforce) to join their international team. This fully remote position is focused on ensuring the stability and performance of Salesforce systems. Ideal candidates will have at least 2 years of relevant experience, strong Salesforce skills, and be fluent in English. Flexible hours and a supportive work environment are offered.

Servicios

Private health insurance

Flexible compensation

Tailored training programs

Formación

• 2+ years of experience in IT consulting or technical support.
• Solid hands-on experience with Salesforce configurations and troubleshooting.
• Fluent English (C1); Spanish B2 is a plus.

Responsabilidades

• Diagnose and resolve Salesforce incidents (L2 / L3).
• Support evolution of Salesforce applications (customization and enhancements).
• Collaborate with global teams and stakeholders.

Conocimientos

Salesforce experience

Analytical skills

Communication skills

Understanding of databases

Cloud environments knowledge

Team collaboration

Herramientas

Oracle SQL

PostgreSQL

AWS

Descripción del empleo

About Capitole

✨ Capitole is celebrating 10 years! We are now more than 1,000 people building an environment where talent is nurtured, recognized, and empowered to grow.

🤝 People First : trust, respect, and professional development.

📉 Employee turnover rate of just 13%, well below the industry average.

💻 Cutting-edge projects with global clients and modern technologies.

📚 Tailored training programs : up to €1,200 / year per employee.

🕓 True flexibility to work your way.

💬 Monthly check-ins and annual 360º evaluations to support your growth.

🏥 Private health insurance, flexible compensation, and Wellhub for your overall wellbeing.

💡 Active tech communities to learn and share knowledge.

🎊 Amazing team events (yes, we know how to have fun too 😉).

Opportunity

We are looking for an IT Support Specialist (Salesforce) to join an international team working for a leading client in the automotive sector. You’ll play a key role in ensuring the stability, performance, and continuous improvement of Salesforce-based systems used worldwide.

What you’ll do

• Diagnose and resolve Salesforce incidents (L2 / L3), ensuring system reliability and data integrity.
• Support the evolution of Salesforce applications, including customization, configuration, and functional enhancements.
• Identify recurring issues, risks, and improvement opportunities across the Salesforce ecosystem.
• Collaborate closely with global teams, business stakeholders, and end users.
• Share knowledge and contribute to building an efficient, high-performing support environment.

What we’re looking for

• 2+ years of experience in IT consulting or technical support.
• Solid hands‑on experience with Salesforce, beyond basic user support (configuration, customization, troubleshooting).
• Understanding of Salesforce data model, integrations, and workflows.
• Experience with databases (Oracle SQL, PostgreSQL).
• Knowledge of APIs, microservices, or cloud environments (AWS preferred).
• Strong analytical and communication skills.
• Comfortable working in multicultural, distributed teams.
• Fluent English (C1).

📍 Location – 100% Remote (Spain)

⏰ Schedule – Flexible hours, with short Fridays

🌍 Language – English (working language) — Spanish B2 is a plus

Feel free to send us your profile, we are excited to meet you! 💙

The employee will adhere to information security policies

• Will have access to confidential information related to Capitole and the project they are working on.
• Must comply with the security policies and internal policies of the company and the client.
• Must sign an NDA.