IT Ops System Specialist

Werfen; Bellprat; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Werfen, a global leader in diagnostics, seeks an IT Ops System Specialist to implement and maintain Laboratory Informatics and BI-based data analysis systems. The role includes configuring the Laboratory Informatic System, implementing application architecture, and ensuring high service levels for laboratory interoperability projects.

The position involves on-site work in Spain with regional travel, collaborating with IT Support, Product Specialists, and customer teams to deliver robust,

Competenze

• Bachelor's degree or equivalent in IT/Engineering fields.
• IT project experience in clinical/hospital environments is valued.

Mansioni

• Implement IT solutions following best practices including project manager duties when needed.
• Provide remote and on-site technical, operational and application support to customers.
• Analyse processes in the Laboratory and promote improvements in the application architecture and interoperability systems.
• Coordinate with IT Support teams and Product Specialist.

Conoscenze

VMware Administration

Operating Systems administration

Database Administration

WildFly

HL7

BI tools

QlikSense

English proficiency

Spanish/Portuguese

Formazione

Bachelor's degree in Computer Engineering / Electronic Engineering / Telecommunications / Industrial Engineering or similar

Mid-level vocational training in Microcomputer and Network Systems

High level vocational training in Administration of Networked IT Systems

Strumenti

VMware

Operating Systems Administration

Oracle Administration

WildFly Application Server

Descrizione del lavoro

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Overview

Position summary

The IT Ops System Specialist will be responsible for implementing and maintaining Werfen's IT solutions aimed at managing Clinical Laboratories, specifically the Laboratory Informatic System and the Advanced Data Analysis System based on BI technology. Among his/her functions are the configuration of the Laboratory Informatic System and, above all, the implementation and maintenance of the application architecture, as well as the different extra laboratory interoperability systems, guaranteeing the client a high level of service. The IT Ops System Specialist reports to the IT Ops Area Manager and he/she can assume the role of Project Manager within an implementation project or that of a reference for an installation or client.

Responsibilities

Key responsibilities

The IT Ops System Specialist has the following main responsibilities:

• Implement the IT solutions, while ensuring compliance with the best practices in the assigned role including Project Manager when exercised .
• Maintain an assertive communication with the customer and the team.
• Provide remote and on-site technical, operational and application-related support to customers, assisting them with the integration of the IT solutions in their laboratories.
• Analyse the processes associated with the Laboratory and promote improvements within the technological area and especially in the field of the application architecture as well as the different extra-laboratory interoperability systems.
• Work closely with the IT Support teams and Product Specialist.
• Report on the activity carried out, within the time frame set in the Style Guide.
• Remain up-to-date on the various technology tools and products especially in the field of the application architecture as well as the different extra-laboratory interoperability systems.
• The Project Manager/Project Leader is also responsible for the following:

• Plan and coordinate the project's tasks and actions, ensuring the performance of all the activities required to implement and maintain the system by regularly checking the status of the tasks and actions.
• Detect and communicate to the customer any risks that could lead to deviations in the achievement of the set objectives.
• Interact with the customer at all levels of project management to resolve independently any conflicts/problems.
• Ensure that the project's relevant technical documentation is up-to-date and available to the entire team.

• Ensure compliance with company regulations and Quality policies.
• Ensure compliance with the Corporate Code of Ethics.

Key internal relationships

They will be defined according to the department's needs, and they will include the following interactions:

• Fluid relationship with all the roles in the BU Healthcare IT Solutions, as well as with the IT Support team.
• Effective communication with the development team for integration systems and equipment connection.
• Fluid relationship with Area Managers, Key Account Managers and Sales Application Specialist, specially with Sales Aplication Specialist of HITS, at Werfen Spain and Portugal.

Qualifications

Minimum knowledge and experience required for the position

Education:

• Bachelor's degree relative to Studies in Computer Engineering, Electronic Engineering, Telecommunications, Industrial Engineering or similar.
• Mid-level vocational training in Microcomputer and Network Systems or in Operating IT Systems. High level vocational training in Administration of Networked IT Systems The following will be valued:
• In IT projects within the scope of Clinical Laboratories and/or hospital environments.

• Additional skills/knowledge:

• VMWare Administration Certification or experience with Virtual Machines.
• Administration of Operating Systems or knowledge of and experience in the administration thereof.
• Oracle Administration Certification or experience in Database Administration.
• WildFly Administration Certification or experience with Applications Servers.
• HL7 Administration or Certification or experience in Communications protocols.
• Knowledge of interoperability platforms
• Knowledge of BI tools, particularly QlikSense.

Languages:

• Fluent English is recommended.
• Spanish and/or Portuguese.

Skills and Competencies

The ideal candidate for this position will exhibit the following skills and competencies:

• Good communication and relational skills.
• Analytical capacity with attention to detail and a methodical attitude. • High degree of autonomy and proactivity.
• Flexible attitude and ability to work in a team.
• High degree of responsibility.
• Orientation to decision making.
• Creative skills and orientation to results.
• Organizational and time management skills.
• Orientation towards customer needs.
• Knowledge of information systems.
• Knowledge of trade flows.
• Within the job's Location Area: Up to 65% of the annual working time
• Within the scope of Spain/Portugal: Up to 30% of the annual working time
• Type-B driving licence is required

Managing Work

Effectively managing one’s time and resources to ensure that work is completed efficiently. Emotional Intelligence

Essentials Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results.

Building Partnerships

Developing and leveraging relationships within and across work groups, including cross functional groups, to achieve results.

Decision Making

Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.

Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.