ISV & Marketplace Solution Manager

TD SYNNEX; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global IT distributor is seeking a Cloud Marketplace Activation Lead in Barcelona. This role focuses on onboarding software vendors to the Microsoft Commercial Marketplace, ensuring compliance, and delivering training programs. The ideal candidate has experience in software vendor management and familiarity with the Microsoft ecosystem. This position offers competitive compensation and a hybrid work model.

Servicios

Competitive compensation

Hybrid work model

Continuous learning opportunities

Comprehensive benefits

Formación

• Proven experience in software vendor management, cloud services, or technology sales.
• Strong familiarity with the Microsoft Commercial Marketplace and go-to-market strategies.
• Project management skills, including task prioritization and execution.

Responsabilidades

• Onboard and support software vendors in the Microsoft Commercial Marketplace.
• Ensure compliance with Microsoft guidelines for listing and selling software.
• Deliver training programs for internal stakeholders to support vendors.

Conocimientos

Software vendor management

SaaS models

Cloud services

Project management

Excellent communication

Educación

Bachelor's degree in Business Administration, Computer Science or related field

Master's degree (preferred)

Herramientas

Microsoft Commercial Marketplace

Descripción del empleo

Overview

As a Fortune 500 global corporation operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

Job Purpose :

As the Cloud Marketplace Activation Lead, you will play a pivotal role in onboarding and supporting software vendors to establish their presence on the Microsoft Commercial Marketplace. You will be responsible for guiding vendors through the setup process, ensuring compliance with marketplace requirements, and driving adoption of best practices. Additionally, you will lead internal enablement and training initiatives to equip colleagues across local entities with the necessary knowledge and skills to support marketplace activities effectively.

You will also liaise with the Microsoft marketplace team to coordinate joint go-to-market activities, stay up to date with Microsoft programs and changes in marketplace policies, and serve as the internal go-to person for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management.

Responsibilities

Microsoft Marketplace Vendor Onboarding and Channel Enablement: Collaborate with software vendors to navigate the onboarding process for the Microsoft Commercial Marketplace, including account setup, product listing creation, and validation of technical and business requirements. Provide guidance and enablement to vendors unfamiliar with the two-tier distribution model, assisting them in understanding channel strategy nuances and optimizing their approach for marketplace success.

Compliance Management and Integration Support: Ensure vendors adhere to Microsoft\'s guidelines and policies for listing and selling software on the marketplace, providing guidance on licensing, pricing, and security standards. Connect vendors with relevant internal and Microsoft teams to resolve platform-related issues, troubleshoot integration challenges, and optimize product listings for visibility and performance.

Microsoft Marketplace Desk: Serve as the internal go-to person for operational support on onboarding tasks, including SaaSOps, SaaS LCM, and private offer management. Assist colleagues with inquiries, troubleshooting, and process facilitation.

Internal Enablement: Develop and deliver training programs, workshops, and resources to educate internal stakeholders across local entities on the Microsoft Commercial Marketplace, enabling them to support vendors effectively and drive revenue growth.

Microsoft Relationship Management: Cultivate strong relationships with stakeholders within Microsoft and other partners to stay updated on marketplace changes, advocate for vendor needs, and explore collaboration opportunities.

Program Monitoring and Best Practices Advocacy: Stay current with Microsoft programs and marketplace policies, ensuring compliance and proactive strategy adaptation. Advocate for and implement best practices for marketplace success, including product optimization, pricing, and marketing strategies tailored to the Microsoft ecosystem.

Knowledge, Skills, and Experience

Bachelor\'s degree in Business Administration, Computer Science, or related field (Master\'s preferred).

Proven experience in software vendor management, cloud services, or technology sales, with a deep understanding of SaaS models and the Microsoft ecosystem.

Strong familiarity with the Microsoft Commercial Marketplace, including technical requirements, listing procedures, and go-to-market strategies.

Excellent communication and interpersonal skills to engage stakeholders at all levels and influence cross-functional teams.

Ability to interpret data, identify trends, and optimize vendor performance metrics.

Project management skills, including task prioritization, timeline management, and initiative execution.

Nice to have: Certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator.

What We Offer

Competitive compensation with annual reviews.

Hybrid work model (1-2 days in-office, 3 days remote).

Continuous learning opportunities and clear progression plans.

Comprehensive benefits including paid leave, retirement plans, and more.

What’s In It For You?

• Elective Benefits tailored to your country and lifestyle.
• Career growth through leadership and professional development programs.
• Enhancement of personal well-being via seminars, events, and support programs.
• Commitment to Diversity, Equity & Inclusion through education, conversations, and growth opportunities.
• Networking with colleagues through onboarding and organizational activities.
• Participation in community and social initiatives.