Integration Engagement Manager

Expedia Group; Madrid; Presencial; EUR 36.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Descripción de la vacante

Expedia Group, Madrid, is seeking an Integration Engagement Manager to lead connectivity projects from initiation to completion. You will guide partners through questions, testing, and API launches, becoming a specialist for connectivity transactions and coordinating vendor certification efforts with cross-functional teams.

Responsibilities include managing lodging-data integrity, developing internal integration processes, and delivering high-quality integration solutions across Expedia APIs to

Formación

• Experience with HTTP clients (Insomnia, POSTman), Salesforce, Splunk, Kibana, Outlook, Slack, and the capacity to read and understand GraphQL, JSON, and XML messages.
• Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST).
• Integration/Technical Experience: Proficient experience in EAI or B2B integrations; proficient in reviewing/troubleshooting logs and testing tools.
• Problem Solving: initiative to identify problems and discern solutions; Results-oriented and independent under deadlines.

Responsabilidades

• Lead larger scope projects to assure the integrity of lodging-related data and delivery within SLAs.
• Lead the development of internal integration processes and define standards for excellence.
• Become a functional specialist for connectivity transactions.
• Coordinate vendor certification progress reporting with stakeholders.
• Collaborate with Integration Engineers, Product and Technical Support on API issues.
• Oversee certification testing for Expedia APIs with partners.
• Provide standard methodologies for successful integration.
• Answer technical inquiries from vendors relating to Expedia APIs.
• Test various scenarios to ensure health, performance, and behavior of integrations.
• Escalate system issues to internal support teams and discuss product development.

Conocimientos

HTTP clients

Salesforce

Splunk

Kibana

Outlook

Slack

GraphQL

JSON

XML

Middleware

B2B integrations

EAI

Herramientas

Insomnia

POSTman

Descripción del empleo

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Travel Partnerships and Advertising

Introduction to the team Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

As an Integration Engagement Manager, you will work directly with our Integration Connectivity Providers to manage integration projects from initiation to completion. You will help guide and consult partners through questions, development, testing, and eventual API launch. In this position, you will help connect new partners as well as certify existing partners on new feature adoptions.

Key Responsibilities

• Lead larger scope projects to assure the integrity of lodging-related data and contribute to quality delivery within established SLAs.
• Lead the development of internal integration processes and help define the standards for excellence.
• Become a functional specialist for connectivity transactions.
• Lead communication and reporting on vendor certification progress.
• Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs.
• Work with Technical Relationship Managers to coordinate the integration project kickoffs.
• Own full-cycle certification testing for various Expedia APIs with new/existing partners.
• Provide the partner with standard methodologies for making the integration a success.
• Answer technical inquiries from all vendors relating to Expedia APIs
• Perform testing of various scenarios to ensure integration health and performance, system functionality, and behavior.
• Advance system issues with the appropriate support teams and engage internal technology teams to discuss product development and support.

Experience and Qualifications

Experience with HTTP clients (Insomnia, POSTman), Salesforce, Splunk, Kibana, Outlook, Slack, and the capacity to read and understand GraphQL, JSON, and XML messages. Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST) Integration/Technical Experience: Proficient experience in EAI or B2B integrations Proficient in reviewing and troubleshooting using development logs and testing tools. Problem Solving: Takes initiative to identify current and potential problems and discern the best solutions, involving internal or external resources. Results-oriented: You work towards efficiency, taking ownership of issues. Ability to work independently under tight deadlines, and thrive in a multi-tasked, constantly evolving environment, while maintaining a focus on goals. Communication: Able to communicate across all levels of the organization hierarchy. Ability to communicate in technical terms to non-technical resources and speak technically with technical resources. Handling Complexity: Work across teams to achieve goals and resolve issues, remaining educated and up to date on new technologies and system developments, and ability to prioritize multiple projects and initiatives simultaneously.

The total cash range for this position in Madrid is €36,000.00 to €50,500.00. Employees in this role have the potential to increase their pay up to €57,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

• medical coverage
• dental coverage
• vision coverage
• paid time off
• Employee Assistance Program
• wellness and travel reimbursement
• travel discounts
• International Airlines Travel Agent Network (IATAN) membership

Learn more about life at Expedia Group at https://careers.expediagroup.com/life. You can find the benefits for this location and any collective agreement that may apply here.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Equal Opportunity

Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.