Inside SW Tech Advisor with Spanish and English

Hewlett Packard Enterprise; Sant Cugat del Vallès; Presencial; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Learning platforms & certification

Mentorship programs

Descripción de la vacante

Hewlett Packard Enterprise in Barcelona Hub seeks an Inside Software Technical Advisor to bridge HP's software portfolio with customers. You will validate complex opportunities and lead PoCs, delivering remote demonstrations that show value to IT teams and executives.

You will train customers and partners, handle escalations with expert teams, and relay field feedback to product management. Fluent English and Spanish are required; French is a plus.

Formación

• 3–5+ years in technical pre-sales or solution architecture.
• Strong knowledge of SaaS models and endpoint management.
• Experience communicating to both IT admins and C-level executives.
• Fluent in English and Spanish; French a plus.
• Proactive problem solving under pressure.

Responsabilidades

• Validate technical fit of software opportunities with sales teams.
• Lead end-to-end PoCs, define success criteria, and guide testing.
• Conduct remote demonstrations tailored to audiences.
• Train customers and partners on HP software offerings.
• Provide escalation support with Level 3 and Engineering.
• Capture field feedback to influence product roadmap.

Conocimientos

Technical Pre-Sales

Solution Architecture

SaaS knowledge

Endpoint Management

Cybersecurity

Windows OS

English & Spanish

Communication

PowerShell

MS Intune

VMware Workspace ONE

Educación

Microsoft 365 Certified: Endpoint Administrator Associate

ITIL Foundation

Herramientas

MS Intune

VMware Workspace ONE

PowerShell

Descripción del empleo

Inside SW Tech Advisor with Spanish and English Description - Inclusion at HP

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone- at every level, in every function- encouraged to have a voice. We hire people who have a passion for solving difficult problems, enjoying a challenge, and making a difference.

About the Role

As a Digital Software Advisor in our Barcelona Hub, you will serve as the technical bridge between HP's digital innovation and our customers' success. You will be the trusted expert responsible for validating complex opportunities, demonstrating the tangible value of our software portfolio (including HP Workforce Experience, Security, and Collaboration solutions), and ensuring our partners are empowered to win. You will join a dynamic, international team where your technical acumen will directly influence sales revenue and customer satisfaction.

What you’ll do

• Opportunity Validation: Partner closely with Sales Representatives to technically qualify new software opportunities. You will analyse customer environments and business goals to validate that HP's digital solutions are the perfect fit, ensuring a high-probability pipeline.
• Deliver Proof of Concepts (POCs): Lead the end-to-end execution of Proof of Concepts. You will configure software environments, define success criteria with the client, and guide them through the testing phase to prove technical viability and business value.
• Conduct Remote Demonstrations: Orchestrate high-impact, remote demonstrations of HP's software suite. You must be able to tailor your narrative to your audience- shifting seamlessly from deep-dive technical features for IT Admins to ROI-focused business outcomes for C-Level executives.
• Customer & Partner Training: Design and deliver technical enablement sessions. You will train customers to maximize their investment and run workshops for Channel Partners to ensure they are equipped to position, sell, and support HP software effectively.
• Escalation Support: Act as the primary technical escalation point for critical issues during the sales cycle or early deployment. You will troubleshoot blockers and collaborate with Level 3 Support and Engineering to resolve complex challenges and maintain customer trust.
• Voice of the Customer: Capture insights from the field—including feature requests, competitive intelligence, and deployment friction—and feed them back to Product Management to shape the future roadmap of HP's digital services.

What you bring

• Experience: 3-5+ years of experience in Technical Pre-Sales, Solution Architecture, or a similar customer-facing technical role.
• Technical Proficiency: Strong understanding of SaaS models, Endpoint Management (e.g., MS Intune, VMware Workspace ONE), and Cybersecurity fundamentals.
• Familiarity with Windows OS architecture and telemetry data is essential.
• Communication Skills: Exceptional presentation abilities. You are comfortable commanding a virtual room and explaining complex technical concepts to non-technical stakeholders.
• Language: Fluency in English & Spanish is required. Proficiency in French language is a significant plus.
• Problem Solving: A proactive, analytical mindset with the ability to troubleshoot technical issues under pressure and navigate ambiguity.

What sets you apart

• Experience with scripting languages (e.g., PowerShell) for automation and device management.
• Industry certifications such as Microsoft 365 Certified: Endpoint Administrator Associate or ITIL Foundation.
• A passion for the "Future of Work" and Digital Employee Experience (DEX) trends.

Why HP Barcelona?

Our Barcelona site is a global center of excellence and one of HP's most international hubs, hosting employees from over 60 nationalities.

• Flexibility: We offer a hybrid work model that promotes work-life balance.
• Growth: Access to HP’s endless learning platforms, certification paths, and mentorship programs.
• Impact: Join a company recognized as one of the world’s most sustainable corporations.

Job - Services Schedule - Full time Shift - No shift premium (Spain) Travel - Relocation

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal".

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