Immersive Experience Host & Guest Concierge

Ikono Xperience S.L; Madrid; Presencial; EUR 10.000 - 30.000; A tiempo parcial

Descripción de la vacante

An innovative leisure company in Madrid is looking for a friendly staff member to enhance customer experiences. This role requires strong communication skills and prior customer service experience. You will assist guests with ticket purchases, manage reservations, and respond to inquiries. The ideal candidate is fluent in English and Spanish, has cash handling experience, and possesses a proactive attitude. Join a vibrant team committed to creativity and collaboration and help us create unforgettable experiences.

Formación

• Prior experience and knowledge in customer service.
• Proficient in cash handling.
• Fluency in English and Spanish minimum level fluent-upper B2.

Responsabilidades

• Welcoming customers with a friendly smile.
• Helping guests with ticket purchases.
• Guiding visitors through the route.
• Responding to customer questions and concerns.

Conocimientos

Strong verbal and written communication skills

Resilient in handling daily challenges

Collaborative team player

Attention to detail

Fluency in English and Spanish

Descripción del empleo

An innovative leisure company in Madrid is looking for a friendly staff member to enhance customer experiences. This role requires strong communication skills and prior customer service experience. You will assist guests with ticket purchases, manage reservations, and respond to inquiries. The ideal candidate is fluent in English and Spanish, has cash handling experience, and possesses a proactive attitude. Join a vibrant team committed to creativity and collaboration and help us create unforgettable experiences.