HR Trainee

Radisson Hotel Group; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading hotel group in Madrid seeks a People Operations Trainee to support the HR department's objectives. Responsibilities include coordinating the trainee hiring process, managing internship agreements, and providing support to employees on HR policies. The ideal candidate should be currently enrolled in a school program, possess excellent communication skills, and demonstrate a proactive approach. This role offers an engaging opportunity to develop HR competencies in a dynamic environment.

Formación

• To be enrolled in a school program to be eligible for the internship.
• Proficiency in English and good communication skills.
• Ability to manage workload ensuring that tasks assigned are delivered.

Responsabilidades

• Coordinating the trainee hiring process.
• Managing internship agreements and onboarding communications.
• Providing first-level support and guidance to employees.

Conocimientos

Proficiency in English

Excellent communication skills

Customer service skills

Problem-solving skills

Attention to detail

Ability to work collaboratively

Pro-active with a hands-on approach

Educación

Currently enrolled in a school program

Descripción del empleo

People Operations Trainee

Department : Human Resources

Mission :

The Human People Operations Trainee supports the objectives of the People & Culture Department (Human Resources Department). The function should be supportive, hands‑on, methodical, and business focused; creating memorable moments for our employees, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners to deliver quality results. The job incumbent acts as an ambassador for People & Culture, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures, and service concepts according to local requirements and regulations.

Key Roles & Responsibilities

• Coordinating the trainee hiring process, including issuing offer letters and overseeing all pre‑employment documentation.
• Managing internship agreements and onboarding communications.
• Overseeing internship‑related legal and administrative requirements, such as NIE / TIE renewals and appointment scheduling.
• Preparing and maintaining accurate monthly payroll information for trainees.
• Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
• Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Upkeep employee records and files in compliance with legal and organizational requirements.
• Registering enrolments, disenrollments and data modifications in different benefit plans and in company tools.
• Providing first‑level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
• Any other HR task that is assigned by the team.

Competencies & Skills Requirements

• To be enrolled in a school program to be eligible for the internship
• “Yes I Can!” spirit
• Proficiency in English and good communication skills
• Pro‑active with a hands‑on approach
• Ability to manage workload ensuring that tasks assigned are delivered
• Excellent communication, customer service, and problem‑solving skills
• Attention to detail, accuracy and confidentiality
• Ability to work collaboratively at all levels within the department
• Flexible for occasional travel abroad
• Autonomy and high feeling of responsibility