HR Global Services Advisor 2

Hewlett Packard Enterprise; Sant Cugat del Vallès; Híbrido; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Health & Life insurance

Ticket Restaurant

Flexible working hours

HP Employee discounts

Descripción de la vacante

Hewlett Packard Enterprise is seeking an HR Global Services Advisor 2 to manage onboarding, data maintenance, and compliance while providing expert HR guidance. This role collaborates on process improvements, maintains HR control standards, and trains staff across the HR platform.

Key responsibilities include processing HR transactions, supporting audits, and acting as a consultant to other departments to streamline HR workflows.

Formación

• Four-year or Graduate Degree in Human Resources, Business Administration, or related discipline.
• Typically has 2-4 years of work experience in customer service or HR-related fields.

Responsabilidades

• Provides support and processes HR activities such as onboarding, data changes, and benefits administration.
• Reviews and approves daily HR system transactions for policy compliance.
• Maintains employee records and supports audits and reporting.
• Acts as a consultant to other departments to streamline HR processes and provide training on best practices.
• Maintains internal HR control standards and supports audits and regulator requests.
• Collaborates with shared services managers to improve processes and systems for a positive employee lifecycle experience.
• Educates HR generalists and managers on HR practices and tools to resolve issues via HR platforms.
• Delivers orientation and training for new processes and platform rollouts.
• Responds to employee questions via HR platforms and updates knowledge base articles.
• Supports HR projects including acquisitions and other initiatives.

Conocimientos

Power BI

Tableau

SQL

Workday

HRIS

People Analytics

Data Analysis

Dashboard

Data Integrity

Process Improvement

Project Management

Auditing

Agile Methodology

Automation

Finance

Human Capital

Power BI

SQL (Programming Language)

Educación

Four-year or Graduate Degree in Human Resources, Business Administration, or related discipline

Herramientas

Power BI

Tableau

Workday

Tableau (Business Intelligence Software)

HRIS

Descripción del empleo

HR Global Services Advisor 2 Description

Job Summary: This role is responsible for conducting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role manages employee records, collaborates on process improvements, maintains control standards, and aids in HR education and training. The role focuses on enhancing the employee experience, supports projects and provides expert HR guidance, contributing to seamless HR operations and knowledge sharing.

Responsibilities

• Provides support and processes HR activities such as pre-hire checks, hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc.
• Initiates, reviews, and approves daily HR system transactions, ensuring compliance with policies and procedures.
• Oversees employee records, ensures information is accurate and up-to-date, and supports audits, government surveys, and reporting.
• Serves as a consultant to departments outside of the shared services program to help streamline and improve HR processes and procedures and to provide training on best practices.
• Maintains organization’s internal HR control standards, including timely implementation of internal audit points together with any issues raised by external regulators as applicable.
• Works with shared services managers to improve processes and systems to deliver a positive experience throughout the employee’s lifecycle.
• Contributes to educating HR generalists, people managers, and employees on practices and tools to encourage them to resolve issues on their own through HR systems and platforms.
• Provides orientation to new hires and delivers training for new processes, programs, and platform rollouts.
• Ensures exceptional service by promptly and accurately responding to questions by employees via HR platform where country-specific HR knowledge or solutions are required and updates knowledge database articles.
• Supports projects including acquisition deals, representing the HR Global Services organization as needed.

Education & Experience Recommended

• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in customer service, or a related field or an advanced degree with little or no work experience.

Preferred Certifications

• Society for Human Resource Management-Certified Professional (SHRM-CP)
• Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)

Knowledge & Skills

• Portuguese language
• Agile Methodology
• Auditing
• Automation
• Business Process
• Business Requirements
• Computer Science
• Dashboard
• Data Analysis
• Data Integrity
• Finance
• Human Capital
• Human Resources Information System (HRIS)
• People Analytics
• Power BI
• Process Improvement
• Project Management
• SQL (Programming Language)
• Tableau (Business Intelligence Software)
• Workday (Software)
• Workflow Management

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

What we offer

A truly international experience: Work in a global organization with colleagues from 60+ nationalities, collaborating across cultures and geographies. Continuous growth & career development: Multiple internal mobility and career opportunities, supported by HP’s learning platform to keep growing your skills. Competitive benefits package, including: Hybrid work model (home office / office), depending on the role/functions Health & Life insurance Ticket Restaurant Vouchers or lunch at reduced prices at our canteen Flexible working hours to support work-life balance HP Flex Program: Kindergarten vouchers & Transport Card Exclusive HP products offers and discounts for employees, friends and family Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally. Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite. Stay active & energized: Access our sports center (indoor & outdoor) with 25+ coordinated activities. Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health. Creativity & innovation: Enjoy our Printing Happy Hour-from photos to large posters and hands-on workshops using the latest printing technologies, from wall covers to 3D printing. Easy commuting: Free parking available or excellent access via nearby train services. Women Network initiatives: Networking events, STEM promotion, business acumen talks, work-life balance sessions, and future skills development. Impact & Scope Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity Responds to routine issues within established guidelines. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Human Resources Schedule - Full time Shift - No shift premium (Spain) Travel - Relocation Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together. Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms. You can be yourself at HP. Learn more